Using your Avaya 1220 IP Deskphone, Getting started | Avaya

Using your Avaya 1220 IP Deskphone

Using your

Avaya 1220 IP Deskphone

After you familiarize yourself with the Avaya 1220 IP Deskphone features, you can start to use the IP Deskphone. This section describes how to use the IP Deskphone.

Getting started

The following section introduces the important details of the

Avaya 1220 IP Deskphone. Carefully read every section before you operate the IP Deskphone.

•“Before you begin” on page 25

•“Avaya 1220 IP Deskphone controls” on page 26

•“Avaya 1220 IP Deskphone display” on page 32

•“Installing your Avaya 1220 IP Deskphone” on page 35

Before you begin

Take the appropriate precautionary measures before you connect the Avaya 1220 IP Deskphone.

CAUTION

Consult your system administrator to ensure that you plug your IP Deskphone into a 10/100BaseT Ethernet jack. To avoid severe damage to your

IP Deskphones, do not plug your

IP Deskphone into a regular phone jack.

CAUTION

Use your IP Deskphone in an indoor environment only.

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Avaya manual Using your Avaya 1220 IP Deskphone, Getting started, Before you begin

Contents

Avaya 1220 IP Deskphone User Guide Downloading documents Contact Avaya Support Contents Advanced features Troubleshooting Your Avaya 1220 IP Deskphone Contents October Revision historyJune May February MarchJanuary December On page 9 shows the Avaya 1220 IP Deskphone key labels Welcome Feature overview On page 12 shows the Avaya 1220 IP Deskphone Avaya 1220 IP Deskphone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Safety standards Other Connecting to the Local Area Network Connecting PowerDenAn regulatory notice for Japan Operation Location Regulatory and safety information Navigation Customer serviceGetting technical support from the Avaya Web site Customer service Getting started Using your Avaya 1220 IP DeskphoneBefore you begin Avaya 1220 IP Deskphone controls Using your Avaya 1220 IP Deskphone Using your Avaya 1220 IP Deskphone Press the Applications key to access Using your Avaya 1220 IP Deskphone Press the Services key programmable Avaya 1220 IP Deskphone display License notification Call features and Flexible Feature Codes Audio and text message broadcast Installing your Avaya 1220 IP Deskphone Connections on the Avaya 1220 IP Deskphone Attaching the foot stand optional Connecting the handset Connecting the power optional Connecting the headset optional Connecting the LAN Ethernet cable Wall-mounting Avaya 1220 IP Deskphone optional Connecting the PC Ethernet cable Password Admin Basic featuresVirtual Office Login Telephone Options Telephone Options Telephone Options menu Options menu Adjusting volume Contrast adjustment Adjusting the display screen contrast Selecting a language Telephone Options menu Configuring a headset Selecting date and time format Diagnostics Accessing display diagnosticsSelecting a local dialpad tone Telephone Options , and select Local Viewing Avaya 1220 IP Deskphone information ServicesDiagnostics Performing diagnosticsSet Info Configuring the Callers List log Configuring Call Log Options Configuring New Call Indication Log Options Configuring Preferred Name MatchNew call indication Off New call indication On Preferred name match On Preferred name match Off Configuring the Area Codes Telephone Options , and select Call Telephone Options , and select Call Selecting a ring type Enabling or disabling Call Timer Changing feature key labels Enabling OnHook Default PathHook default path Handsfree Enabled Headset Enabled Feature Key label Configuring the name display format Display Format Configuring Live DialpadFirst name, last name Last name, first name Telephone Options , and select Live Configuring Normal mode indication Configuring Caller ID display orderNumber, name default Name, number Off Electronic Lock Advanced featuresPersonal Directory Local Tools Assigning an Scpw Managing your Station Control Password Dialpad on Turning Password Protection on or off Locking your Avaya 1220 IP Deskphone Enable Password Protection Disable Password Protection Dial the Electronic Lock Deactivate FFC Unlocking your Avaya 1220 IP Deskphone Adding an entry Customizing the Personal Directory Editing an entry Deleting an entry Copying an entry Searching for an entry Configuring the Local Tools menu Enter key Key Function Contrast Preferences Language Language Wired Headset Local Diagnostics Using Virtual OfficeNetwork Configuration Lock Menu IP Deskphones Can I log on to IP Deskphone? Virtual soft key Avaya 1220 IP Deskphone Logging on to Virtual Office Using Virtual Office on your remote Avaya 1220 IP Deskphone Using Virtual Office on your office Avaya 1220 IP Deskphone Logging off Virtual Office Emergency calls on your Remote Avaya 1220 IP DeskphoneAutomatic log out from Virtual Office Using the soft keys Using the telephone dialpadOperating your Avaya 1220 IP Deskphone Entering and editing text Soft key Description Making a call Using the Callers List Deleting an entry Dialing an entry Deleting the entire Callers List Using the Redial List Dialing an entry Deleting the entire Redial List Using Off-hook dialing Using On-hook dialing Terminating a handsfree call Using Handsfree dialingHeadset key Switching from handset mode to handsfree Switching from handsfree to handset modeUsing a headset Muting a handsfree call Switching from handsfree to headset Using the Corporate DirectorySearching for a specific number Making a call using the Corporate Directory Using Predial Using the Personal DirectoryMaking a call Directory Using AutoDial to make a call Using AutoDialEditing a Predial number Displaying an AutoDial number Storing an AutoDial number Enter the Ring Again Activate Flexible Feature Code Using Ring AgainActivating Ring Again Calling a Ring Again party after notification Deactivating Ring Again before notification Using Last Number RedialPress the Ring Again Deactivate FFC Making a call using Speed Call Using Speed CallStoring a Speed Call number Using HotLine Using System Speed CallPress the System Speed Call Controller SScCtl soft key Making an intercom call Using Intercom Calling Answering a call Using Automatic AnswerbackManaging calls while not on a call Activating Automatic Answerback Using Call PickupDeactivating Automatic Answerback Answering a call in your own call pickup group Enter the Pickup Directory Number Answering a call in another call pickup group Managing calls during a call Using Call Hold Placing a call on hold Using Call WaitingRetrieving a call on hold Answering an call during another call Returning to the original call Transferring a callTransferring a call to a third party Transferring a call using Timed Reminder Recall Using Timed Reminder Recall Using Attendant Recall Parking a call on the System Park DN Using Call ParkParking a call on a DN Not System Park DN or own DN Retrieving a parked call Parking a call using the Spre code or FFC Transfer on Recording a Calling Party Caller Number Managing calls while away from your desk Using Call ForwardDisplaying call details Deactivating Call Forward Activating Call Forward Reinstating a Call Forward number Using Internal Call ForwardForwarding internal calls only Call Forward Activate FFC Deactivating Internal Call Forward Using Remote Call ForwardReinstating Internal Call Forward number Activating Remote Call Forward Deactivating Remote Call Forward After you hear the dial tone, dial your DN Press the # key Setting up a Conference Call Using Call JoinManaging multiparty calls Directory , Redial List , and Callers List Corporate Directory or PersonalGoodbye key Disconnecting a conferee Using Conferee Selectable DisplayViewing active conferees Calling group members Using Group CallConference Count Display returns an Call FFC Ending a group call Answering a group call Managing calls while busy at work Using Make Set BusyCall Deflect Activating Make Set Busy Call deflect Hotel applications Configuring Automatic Wake-UpEntering Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC Dial the Automatic Wake-Up Quit FFC Cancelling Automatic Wake-Up call Verifying Automatic Wake-Up call Activating Message RegistrationReading meters Dial the Automatic Wake-Up Verify FFC Changing meter Resetting a meter to zero Using Maid IdentificationEntering cleaning status 136 Displaying room status Using Room Status Changing the status of a room Using Call Page Connect to make an announcement Paging FeaturesUsing Radio Using Automatic Post-selection Using Automatic Preselection Meet-MeDial the Radio Paging Access FFC Dial the Radio Page Answer FFC. You hear the paging tone Answering a Radio Using Voice Call Call Override FeaturesMaking a voice call Responding to a voice call Using Forced Camp-on feature Overriding a busy signal Answering a call camped-on to your extension Using Forced Camp-on Using Enhanced Override Using Centrex or Exchange Line Switchhook Flash Using Centrex ServicesUsing AutoDial Transfer Tracing calls Miscellaneous call featuresTracing with the Call Trace key Charging a call or charging a forced call Using Call Trace without a Call Trace key Dial the Call Detail Recording FFC Charging a call in progress Charging a transferred call to an account Transfer soft key Charging a conference call to an account Charge Press the Charge soft key Using Privacy Release Using the Buzz signalUsing External Server Applications Using Save key Using Record On Demand key 155 Virtual Office Troubleshooting Your Avaya 1220 IP Deskphone Troubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Voud Flexible Feature Codes Flexible Feature Codes Part 2 Avaya 1200 Series Expansion Module Basic featuresKeys and descriptions LCD Expansion Module 12-key self-labeling Key or components Description Avaya 1200 Series Expansion Module 164 Quick Reference Feature operation 166 Services menu Services and Telephone Options menus Quick Reference 168 Public Domain Notice Third party terms GNU 171 172 173 174 175 176 OpenSSL 178 179 Zlib Copyright and Permission Notice Curl Libpng 183 Kernrandom ConvertUTF Wchar functions Libjpeg 188 Terms you should know 190 LCD 192 SIP 194 195 Terms you should know 196 Index 198 199 200