Avaya 1220 manual Audio and text message broadcast

Using your Avaya 1220 IP Deskphone

Audio and text message broadcast

The Avaya 1220 IP Deskphone can display special messages in the display area of your telephone, and can play special audio messages through the speaker. Your administrator broadcasts these messages, which can be used to inform you of events like company news and weather bulletins. The message can be preceded by an audio alert (a series of beeps).

The Avaya 1220 IP Deskphone supports the following special messages:

•top line: up to three lines of text. The displays of the first two lines alternate; the third line displays continuously

•audio: an audio message streams to the telephone

When an audio message starts, the Interrupt Screen displays. While the audio message plays, you can switch to your handset or headset to listen to the message. Depending on the priority of the message, the message can barge-in during an active telephone call, during an incoming call alert, or when another message is playing.

You can also cancel the audio using the following methods:

•if listening on the speaker, pressing the Handsfree key

•if listening on the handset, placing the handset on hook

•if listening on the headset, pressing the Headset key

•by pressing the Cancel soft key

•by pressing any Line or Feature key

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