Panasonic KX-TG3034, KX-TG3021, KX-TG3031 Useful Information, Caller ID, Problem, Cause/solution

Models: KX-TG3021

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Caller ID

Useful Information

Caller ID

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service.

display the caller’s name

Contact your telephone service provider to

and/or phone number.

subscribe.

 

LIf your unit is connected to any additional

 

telephone equipment such as a Caller ID box or

 

cordless telephone line jack, disconnect the unit

 

from the equipment and plug the unit directly

 

into the wall jack.

 

LIf your unit is connected to a telephone line with

 

DSL service, we recommend connecting a noise

 

filter between the base unit and the telephone

 

line jack. Contact your DSL provider for details.

 

LThe name display service may not be available

 

in some areas. Contact your telephone service

 

provider for details.

 

LOther telephone equipment may be interfering

 

with this unit. Disconnect the other equipment

 

and try again.

 

LThe caller requested not to send caller

 

information (page 20).

 

LGenerally, caller information is displayed from

 

the 2nd ring.

 

 

The caller list/incoming

LThe Caller ID number auto edit feature is turned

phone numbers are not

off. Turn it on and try again (page 24).

edited automatically.

LYou need to call back the edited number to

 

activate Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have an

number edited in the caller

incorrectly edited pattern (for example, the long

list.

distance “1” or the area code is missing). Edit

 

the phone number with another pattern (page

 

20).

 

 

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call

information is not displayed

Waiting Caller ID (CWID), you must first contact

during an outside call.

your telephone service provider and subscribe

 

to the desired service.

 

After subscribing, you may need to contact your

 

telephone service provider again to activate this

 

specific service, even if you already subscribed

 

to both Caller ID and Call Waiting with Caller ID

 

services (CWID).

 

 

44For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG3034, KX-TG3021, KX-TG3031, KX-TG3032, KX-TG3033 Useful Information, Caller ID, Problem, Cause/solution