Manuals / Panasonic / Communications / Cordless Telephone

Panasonic KX-TG3021, KX-TG3031 Useful Information, LThe answering system is off. Turn it on page

Models: KX-TG3021

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Useful Information

Answering system (KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034)

Problem	Cause/solution
I cannot listen to messages	LA touch tone phone is required for remote
from a remote location.	operation.
	LEnter the remote code correctly (page 31).
	LThe answering system is off. Turn it on (page
	31).

The unit does not record	LThe answering system is off. Turn it on (page 27,
new messages.	31).
	LThe message memory is full. Erase
	unnecessary messages (page 28, 29).
	LIf you subscribe to the Voice Mail service,
	messages are recorded by the telephone
	service provider not your telephone (page 31).

I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you
	cannot operate the answering system. Try again
	later.

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG3021, KX-TG3031, KX-TG3032, KX-TG3033 Useful Information, LThe answering system is off. Turn it on page

Contents

Charge the handset battery for 7 hours before initial use Operating Instructions2.4 GHz Expandable Digital Cordless Phone 2.4 GHz Expandable Digital Cordless Answering SystemIntroduction Notable feature differences among the following models Product informationIntroduction \⇔ N*1Special feature Accessory informationIncluded accessories IntroductionIntroduction Additional/replacement accessoriesExpanding your phone system Sales and support informationImportant safety instructions SAVE THESE INSTRUCTIONSIntroduction Battery InstallationIntroduction MedicalIntroduction For best performanceEnvironment Routine careSetting up the handset Setting up the base unitConnecting the AC adaptor and telephone line cord Connecting the AC adaptorBattery charge Battery installation/ replacementPreparation Base unit“Alarm” Symbols used in these operating instructionsPreparation “Off”Preparation ControlsBase unit KX-TG3021 Base unit KX-TG3031/KX- TG3032/KX-TG3033/KX- TG3034Preparation DisplayHandset K L M A B N ODialing mode Setting the unit before usePreparation Display languageMaking calls Answering callsMaking/Answering Calls For Call Waiting service users Useful features during a callMaking/Answering Calls HOLD buttonMaking/Answering Calls Temporary tone dialing for rotary/pulse service usersHandset clarity booster Handset voice enhancerPhonebook Handset phonebookAdding items to the phonebook Finding and calling a phonebook itemPhonebook Copying handset phonebook itemsEditing items in the phonebook Erasing items in the phonebookCaller list Using Caller ID serviceCaller ID Service Viewing the caller list and calling backCaller ID number auto edit feature Caller ID ServiceStoring caller information into the phonebook Erasing selected caller informationProgrammable settings ProgrammingProgramming by scrolling through the display menus Programming Initial settingProgramming using the direct commands setting*1Programming Set line mode*6 Programming1 Caller IDauto VM tone detectAlarm ProgrammingCustomer support Turning the answering system on/off Answering systemAnswering System Memory capacityGreeting message Listening to messages using the base unitUsing a prerecorded greeting message Answering SystemListening to messages using the handset Answering SystemOperating the answering system Using the answering system remotely Remote operationRemote commands Answering SystemAnswering System Answering system settingsTurning on the answering system remotely Skipping the greeting message to leave a messageAnswering System Caller’s recording timeMessage alert Voice Mail Service Using Voice Mail serviceStoring the Voice Mail VM access number Voice Mail VM tone detectionVoice Mail Service Listening to Voice Mail messagesMessage alert Multi-unit Operation IntercomMaking an intercom call Answering an intercom callRegistering a handset Transferring calls between handsets, conference callsMulti-unit Operation Deregistering a handsetWall mounting Useful InformationBase unit Lanyard/strap eyelet Headset optionalUseful Information ChargerCause/solution Error messagesUseful Information Display messageUseful Information Store VM access#System is busy Please try againUseful Information TroubleshootingAfter about 5 minutes, the charge indicator lights Useful Information“Charge for 7h” is Useful Information DSL service, we recommend connecting a noiseCause/solution ProblemUseful Information Caller IDUseful Information LThe answering system is off. Turn it on pagecannot operate the answering system. Try again Useful Information FCC and other informationUseful Information Privacy of communications may not be ensured when using this phoneUseful Information FCC RF Exposure WarningENERGY STAR Specifications Useful InformationOperating environment npcparts@us.panasonic.com Customer servicesCustomer Services Directory Accessory PurchasesPanasonic Telephone Products Limited Warranty WarrantyLimited Warranty Coverage Mail-In ServiceUseful Information Limited Warranty Limits And ExclusionsIndex IndexPage Page If you need assistance with setup or operation When you ship the productPQQX15655XA DA1106PY2027

LThe answering system is off. Turn it on (page 27,

cannot operate the answering system. Try again