Customer services | Panasonic KX-TG3021, KX-TG3031, KX-TG3032

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)

Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

50For assistance, please visit http://www.panasonic.com/help

Image 50

Panasonic KX-TG3021 Customer services, Or, contact us via the web at, TTY users hearing or speech impaired users can call

Contents

With 3 Handsets Operating InstructionsWith 2 Handsets With 4 Handsets Making/Answering Calls Thank you for purchasing a Panasonic cordless telephone Notable feature differences among the following modelsProduct information Model no Answering system Intercom Included accessories Accessory informationSpecial feature Expanding your phone system Additional/replacement accessoriesAccessory item Order number Sales and support information Important safety instructions Medical InstallationBattery Routine care For best performanceEnvironment Connecting the AC adaptor and telephone line cord Setting up the base unitSetting up the handset Connecting the AC adaptor Base unit Battery installation/ replacementBattery charge Charger Available model Symbols used in these operating instructions Base unit KX-TG3031/KX- TG3032/KX-TG3033/KX- TG3034 ControlsBase unit KX-TG3021 Display Handset Display language Setting the unit before useDialing mode Voice guidance language Making calls Answering calls Hold button Useful features during a callFor Call Waiting service users Mute button Handset voice enhancer Temporary tone dialing for rotary/pulse service usersHandset clarity booster Call share Finding and calling a phonebook item Handset phonebookAdding items to the phonebook Copying handset phonebook items Viewing the caller list and calling back Using Caller ID serviceCaller list Editing a caller’s phone number before calling back Erasing selected caller information Caller ID number auto edit featureStoring caller information into the phonebook Save Menu Programmable settingsProgramming by scrolling through the display menus OFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System Code Feature Setting code System Code Setting*1 KX-TG3021 only Feature Setting code System Code 082 AlarmCustomer support Change language Turning the answering system on/off Turning off the call screening featureAnswering system Memory capacity Listening to messages using the base unit Greeting message Calling back Caller ID subscribers only Listening to messages using the handsetVoice guidance Erase Remote operation Using the answering system remotelyRemote commands Voice guidance Skipping the greeting message to leave a message Answering system settingsTurning on the answering system remotely Remote code Caller’s recording time Message alert To erase the Voice Mail access number Using Voice Mail serviceStoring the Voice Mail VM access number Voice Mail VM tone detection Listening to Voice Mail messages Answering an intercom call IntercomMaking an intercom call Handset locator Deregistering a handset Transferring calls between handsets, conference callsRegistering a handset Wall mounting Base unit Charger Headset optionalLanyard/strap eyelet Error messages Display message Cause/solution System is busy Troubleshooting General use Problem Cause/solution Programmable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solution Making/answering calls, intercom Caller ID Problem Cause/solution Later FCC and other information Useful Information FCC RF Exposure Warning Energy Star Specifications TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Warranty Limited Warranty Limits And Exclusions Index Page Page Copyright When you ship the productPanasonic Puerto Rico, Inc