Manuals / Panasonic / Communications / Cordless Telephone

Panasonic KX-TG3811BX Troubleshooting, General use, Programmable settings, Problem Cause/solution

Models: KX-TG3811BX KX-TG3712BX KX-TG3711BX KX-TG3811SX KX-TG3719BX KX-TG3711SX KX-TG3811JX KX-TG3712SX

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TG37xx38xxBX(e).book Page 50 Wednesday, June 8, 2011 2:08 PM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The handset does not turn

L Place the handset on the base unit or charger to turn on the

on even after installing

handset.

charged batteries.

 

The unit does not work.

L Make sure the batteries are installed correctly (page 10).

 

L Fully charge the batteries (page 10).

 

L Check the connections (page 9).

 

L Unplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

L The handset has not been registered to the base unit.

 

Register the handset (page 54).

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line cord is not

 

connected. Check the connections.

 

L Disconnect the base unit from the telephone line and connect

 

the line to a known working telephone. If the working

 

telephone operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does not

 

operate properly, contact your service provider/telephone

 

company.

I cannot use the intercom

L This feature is available between the handset and base unit,

feature.*1

or between handsets. Although the handset displays

 

“Intercom”, this feature is not available for this model.

I cannot use the

L This feature is available between the handsets. Although the

phonebook copy

handset displays “Copy All” or “Copy”, this feature is not

feature.*2

available for this model.

*1 KX-TG3711/KX-TG3719/KX-TG3721

*2 KX-TG3711/KX-TG3719/KX-TG3721/KX-TG3811/KX-TG3821

Programmable settings

Problem

Cause/solution

The display is in a

L Change the display language (page 17).*1

language I cannot read.

 

While programming, the

L A call matching an entry in the call barred list is being

display returns to standby

received. Wait and try again later.

mode.

 

*1 KX-TG3711BX/KX-TG3712BX/KX-TG3719BX/KX-TG3721BX/KX-TG3722BX/ KX-TG3811BX/KX-TG3821BX/KX-TG3811JX/KX-TG3821JX/KX-TG3822JX

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Panasonic KX-TG3811BX, KX-TG3711SX, KX-TG3712BX Troubleshooting, General use, Programmable settings, Problem Cause/solution
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KX-TG3811BX, KX-TG3712BX, KX-TG3711BX, KX-TG3811SX, KX-TG3719BX specifications

Panasonic’s cordless phone series includes a range of models ideal for both home and office settings, providing advanced communication solutions with modern technologies. Among these models are the KX-TG3712SX, KX-TG3811JX, KX-TG3711SX, KX-TG3719BX, and KX-TG3811SX. Each model is designed to deliver exceptional sound quality, ease of use, and a variety of features that cater to different communication needs.

One of the standout features across these models is the DECT 6.0 technology, which offers enhanced clarity for conversations and extended range. This technology minimizes interference from other electronic devices, ensuring a clear and stable connection. Users can enjoy long conversations without dropping calls, thanks to the increased battery life common to these models.

The KX-TG3712SX and KX-TG3719BX models come with a two-handset option and a multi-handset capability, allowing users to expand their telephone system as needed. This flexibility is essential for larger homes or offices where coverage is a priority. Additionally, these models feature a 1.6-inch backlit LCD display, making it easy to read caller ID and navigate through menu options.

Another significant characteristic of the Panasonic cordless phone series is the built-in answering machine found in select models like the KX-TG3811JX. With up to 18 minutes of recording time, users can easily manage their messages, ensuring they never miss an important call. The phone's call screening feature allows users to listen to messages as they come in, providing greater control over call management.

Moreover, the KX-TG3811SX is equipped with a noise reduction feature that helps filter background noise during calls, enhancing audio quality and making conversations more comfortable. Security is also a key consideration; these models feature advanced encryption technology that protects your conversations from eavesdropping.

Lastly, user-friendly button layouts, ease of programming, and compatibility with hearing aids make these models an excellent choice for individuals of all ages. With features like call block, which allows users to block unwanted callers, and a speakerphone for hands-free communication, Panasonic’s KX-TG cordless phone series proves to be a practical and reliable choice for any user looking to enhance their communication experience. These devices combine functionality with modern design, making them a valuable addition to any home or office environment.