TG4311BX.book Page 35 Monday, November 10, 2008 9:32 AM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.
General use
Problem | Cause/solution |
The unit does not work. | L Make sure the batteries are installed correctly |
| (page 10). |
| L Fully charge the batteries (page 11). |
| L Check the connections (page 9). |
| L Unplug the base unit’s AC adaptor to reset the |
| unit. Reconnect the adaptor and try again. |
| L The handset has not been registered to the |
| base unit. Register the handset (page 38). |
I cannot hear a dial tone. | L The base unit’s AC adaptor or telephone line |
| cord is not connected. Check the connections. |
| L If you are using a splitter to connect the unit, |
| remove the splitter and connect the unit to the |
| wall jack directly. If the unit operates properly, |
| check the splitter. |
| L Disconnect the base unit from the telephone |
| line and connect the line to a known working |
| telephone. If the working telephone operates |
| properly, contact our service personnel to |
| have the unit repaired. If the working |
| telephone does not operate properly, contact |
| your service provider/telephone company. |
|
|
Programmable settings |
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|
Problem | Cause/solution |
While programming, the | L A call is being received. Answer the call and |
handset starts to ring. | start again after hanging up. |
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Battery recharge |
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Problem | Cause/solution |
The handset beeps and/or | L Battery charge is low. Fully charge the |
7flashes. | batteries (page 11). |
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