TG5921AL_5922AL.book Page 44 Friday, February 24, 2006 3:42 PM

Useful Information

Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

LMake sure the battery is installed correctly and fully

 

charged (page 13, 14).

 

LCheck the connections (page 12).

 

LUnplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

LThe handset has not been registered to the base unit.

 

Register the handset (page 36).

I cannot hear a dial tone.

LConfirm the telephone line cord is properly connected

 

(page 12).

 

LDisconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your service provider/

 

telephone company.

 

 

Programmable settings

 

Problem

Cause/solution

While programming, the

LA call is being received. Answer the call and start again

handset starts to ring.

after hanging up.

 

 

Battery recharge

 

 

 

Problem

Cause/solution

I charged the battery fully,

LClean the charge contacts and charge again (page 14).

but 7continues to

LThe battery may need to be replaced with a new one

flash, or 8is

(page 13).

displayed.

 

 

 

The handset display is

LConfirm that the battery is properly installed.

blank.

LFully charge the battery (page 14).

 

 

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Image 44
Panasonic KX-TG5921AL Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution