Panasonic KX-TG6023, KX-TG6051, KX-TG6052, KX-TG6022, KX-TG6021 Caller ID Problem Cause/solution

Useful Information

Problem	Cause/solution
The Slow Talk feature does	LIf you are on a conference call, you cannot use
not work.*1	the Slow Talk feature.
*1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054
Caller ID
Problem	Cause/solution
The handset does not	LYou have not subscribed to Caller ID service.
display the caller’s name	Contact your telephone service provider to
and/or phone number.	subscribe.
	LIf your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line jack, disconnect the unit
	from the equipment and plug the unit directly
	into the wall jack.
	LIf your unit is connected to a telephone line with
	DSL service, we recommend connecting a noise
	filter between the base unit and the telephone
	line jack. Contact your DSL provider for details.
	LThe name display service may not be available
	in some areas. Contact your telephone service
	provider for details.
	LOther telephone equipment may be interfering
	with this unit. Disconnect the other equipment
	and try again.
	LThe caller requested not to send caller
	information (page 21).
	LGenerally, caller information is displayed from
	the 2nd ring.
The handset or base unit	LThe handset or base unit’s ringer volume is
does not announce the	turned off. Adjust it (page 16, 27).
displayed caller names or	LThe Talking Caller ID feature is turned off. Turn it
phone numbers.*1	on (page 28).
	LThe ring count for the answering system is set to
	“2” or “Toll saver”. Select a different setting
	(page 34).
	LIf the base unit and another handset are having
	an intercom call, your handset does not
	announce caller information.
The caller list/incoming	LThe Caller ID number auto edit feature is turned
phone numbers are not	off. Turn it on and try again (page 26).
edited automatically.	LYou need to call back the edited number to
	activate Caller ID number auto edit.

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