Manuals / Panasonic / Communications / Telephone

Panasonic KX-TG6023, KX-TG6051, KX-TG6052, KX-TG6022, KX-TG6021 Caller ID Problem Cause/solution

Models: KX-TG6051 KX-TG6023 KX-TG6021 KX-TG6022 KX-TG6052

1 56

Download 56 pages 62.49 Kb

Page 46

Useful Information

Problem	Cause/solution
The Slow Talk feature does	LIf you are on a conference call, you cannot use
not work.*1	the Slow Talk feature.
*1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054
Caller ID

Problem	Cause/solution
The handset does not	LYou have not subscribed to Caller ID service.
display the caller’s name	Contact your telephone service provider to
and/or phone number.	subscribe.
	LIf your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line jack, disconnect the unit
	from the equipment and plug the unit directly
	into the wall jack.
	LIf your unit is connected to a telephone line with
	DSL service, we recommend connecting a noise
	filter between the base unit and the telephone
	line jack. Contact your DSL provider for details.
	LThe name display service may not be available
	in some areas. Contact your telephone service
	provider for details.
	LOther telephone equipment may be interfering
	with this unit. Disconnect the other equipment
	and try again.
	LThe caller requested not to send caller
	information (page 21).
	LGenerally, caller information is displayed from
	the 2nd ring.

The handset or base unit	LThe handset or base unit’s ringer volume is
does not announce the	turned off. Adjust it (page 16, 27).
displayed caller names or	LThe Talking Caller ID feature is turned off. Turn it
phone numbers.*1	on (page 28).
	LThe ring count for the answering system is set to
	“2” or “Toll saver”. Select a different setting
	(page 34).
	LIf the base unit and another handset are having
	an intercom call, your handset does not
	announce caller information.

The caller list/incoming	LThe Caller ID number auto edit feature is turned
phone numbers are not	off. Turn it on and try again (page 26).
edited automatically.	LYou need to call back the edited number to
	activate Caller ID number auto edit.

46For assistance, please visit http://www.panasonic.com/help

Image 46

Panasonic KX-TG6023, KX-TG6051, KX-TG6052, KX-TG6022, KX-TG6021 operating instructions Caller ID Problem Cause/solution

Contents

With 3 Handsets Operating InstructionsWith 2 Handsets With 4 Handsets Making/Answering Calls Product information Notable feature differences among the following modelsThank you for purchasing a Panasonic cordless telephone Special features Accessory informationIncluded accessories Expanding your phone system Additional/replacement accessoriesAccessory item Order number Sales and support information Important safety instructions Battery InstallationMedical Environment For best performanceRoutine care Connecting the AC adaptor and telephone line cord Setting up the base unitSetting up the handset Connecting the AC adaptor Battery charge Battery installation/ replacementBase unit Symbols used in these operating instructions Base unit KX-TG6021/KX- TG6022/KX-TG6023 ControlsBase unit KX-TG6051/KX- TG6052/KX-TG6053/KX- TG6054 Display Handset Display language Setting the unit before useDialing mode Voice guidance language Making calls Using the speakerphoneAdjusting the receiver/speaker volume Erasing a number in the redial list Hold button Useful features during a callAnswering calls Mute button Handset clarity booster For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Handset voice enhancer Slow Talk Call share Adding items to the phonebook Handset phonebookFinding and calling a phonebook item Copying handset phonebook items Using Caller ID service Talking Caller ID Viewing the caller list and calling back Caller listRinger ID/Light-up ID Editing a caller’s phone number before calling back Erasing selected caller information Caller ID number auto edit featureStoring caller information into the phonebook Save Menu Programmable settingsProgramming by scrolling through the display menus OFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System Code Feature Setting code System Code Setting*1 Access Alarm Set the date and time beforehand Customer support Turning the answering system on/off Turning off the call screening featureAnswering system Memory capacity Listening to messages using the base unit Greeting message Calling back Caller ID subscribers only Listening to messages using the handsetVoice guidance Erase Remote operation Using the answering system remotelyRemote commands Voice guidance Skipping the greeting message to leave a message Answering system settingsTurning on the answering system remotely Remote code Caller’s recording time Message alert To erase the Voice Mail access number Using Voice Mail serviceStoring the Voice Mail VM access number Voice Mail VM tone detection Listening to Voice Mail messages Answering an intercom call IntercomMaking an intercom call Handset locator Registering a handset Transferring calls between handsets, conference callsDeregistering a handset Wall mounting Base unit Lanyard/strap eyelet Headset optionalCharger Error messages Display message Cause/solution System is busy General use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution Telephone service provider again to activate this FCC and other information Useful Information FCC RF Exposure Warning Energy Star Specifications Or, contact us via the web at Customer servicesTTY users hearing or speech impaired users can call Warranty Limited Warranty Limits And Exclusions Index Panasonic Puerto Rico, Inc When you ship the productCopyright