Troubleshooting | Panasonic KX-TG6051AL, KX-TG6053AL, KX-TG6052AL

	Useful Information

Display message	Cause/solution
Store VM access#	LYou have not stored the Voice Mail access
	number. Store the number (page 36).

*1 KX-TG6052/KX-TG6053

Troubleshooting

General use

Problem	Cause/solution
The unit does not work.	LMake sure the battery is installed correctly and
	fully charged (page 11).
	LCheck the connections (page 10).
	LUnplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	LThe handset has not been registered to the
	base unit. Register the handset (page 47).

I cannot hear a dial tone.	LConfirm the telephone line cord is properly
	connected (page 10).
	LDisconnect the unit from the telephone line and
	connect a known working telephone. If the
	working telephone operates properly, contact
	our service personnel to have the unit repaired.
	If the working telephone does not operate
	properly, contact your service provider/
	telephone company.

The communication	LThe handset may not be properly registered. Try
between the base unit and	to re-register the handset (page 47).
the handset is unstable.

The indicator on the top	LNew messages have been recorded. Listen to
right of the handset flashes	the new messages (page 31).
slowly.	LNew Voice Mail messages have been recorded.
	Listen to the new Voice Mail messages (page
	36).

Programmable settings

Problem	Cause/solution
I cannot program items.	LProgramming is not possible while either the
	base unit or another handset is being used. Try
	again later.

43

Image 43

Panasonic KX-TG6051AL Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution

Contents

Model No. KX-TG6053AL Operating InstructionsModel No. KX-TG6051AL Model No. KX-TG6052AL Making/Answering Calls Product information NTalking Caller ID Notable feature differences among the following modelsSpecial features NHandset voice enhancer Accessory item Quantity KX-TG6051 KX-TG6052 KX-TG6053 Accessory informationIncluded accessories Additional/replacement accessories Important safety instructions Battery InstallationMedical For best performance Routine care Environment Connecting the AC adaptor Setting up the base unitSetting up the handset Connecting the AC adaptor and telephone line cord Charger Available model Battery installation/ replacementBattery charge Base unit Symbols used in these operating instructions Base unit ControlsHandset Display Setting the unit before useDate and time Erasing a number in the redial list Using the speakerphoneAdjusting the receiver/speaker volume Making calls Mute button Useful features during a callAnswering calls Hold button Slow Talk Recall buttonHandset clarity booster Handset voice enhancer Call share Adding items to the phonebook Handset phonebookFinding and calling a phonebook item Copying handset phonebook items Call waiting and Caller ID compatible Using Caller ID serviceTalking Caller ID Select Ringer ID/Light-up ID Editing a caller’s phone number before calling back Caller listViewing the caller list and calling back Storing your area code Save OFF Storing caller information into the phonebookErasing selected caller information Save OFF Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Menu Registration HS registration Deregistration Main menu Sub-menu Feature Setting code System Code Programming using the direct commands 7Melody Ringer volume Customer support AlarmSet the date and time beforehand Screening calls Answering systemTurning the answering system on/off Memory capacity Greeting message Listening to messages using the base unit Erase Listening to messages using the handsetVoice guidance Calling back Caller ID subscribers only Remote operation Using the answering system remotelyRemote commands Key Remote command Remote code Answering system settingsTurning on the answering system remotely Skipping the greeting message to leave a message Message alert Caller’s recording time Listening to Voice Mail messages Using Voice Mail serviceStoring the Voice Mail VM access number To erase the Voice Mail access number Voice Mail Service Answering an intercom call IntercomHandset locator Making an intercom call To establish a conference call Press Conf Transferring calls between handsets, conference callsTransfer To complete the transfer Press OFF Wall mount template for the base unit Wall mounting Wall mount template for the charger Headset optionalLanyard/strap eyelet Charger Display message Cause/solution Error messages General use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution Answering system Problem Cause/solution Handset Menu Registration Problem Cause/solution Instructions to customer Service difficulties Depth 33 mm SpecificationsMass Weight Approx g Power consumption Depth 144 mm Index Sales Department Panasonic Australia Pty. Limited Attach your purchase receipt hereCopyright