Useful Information
47
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system (KX-TG6521/KX-TG6522/KX-TG6523/KX-TG6524)
Problem Cause/solution
The unit does not record new
messages.
LThe answering system is turned off. Turn it on
(page 32).
LThe message memory is full. Erase
unnecessary messages (page 33).
LThe recording time is set to Greeting
Only. Change the setting (page 37).
LIf your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 33).
LIf you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 36).
My own greeting message
cannot be properly heard.
LRecord your own greeting message again
(page 33).
I cannot operate the answering
system.
LSomeone is using the unit. Wait for the other
user to finish.
LA caller is leaving a message. Wait for the
caller to finish.
LThe handset is too far from the base unit.
Move closer.
I cannot operate the answering
system remotely.
LThe remote access code is not set. Set the
remote access code (page 35).
LYou are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 35).
LPress each key firmly.
LThe answering system is turned off. Turn it on
(page 36).
TG6511-6521E(e).book Page 47 Monday, January 11, 2010 8:48 AM