Manuals / Panasonic / Communications / Cordless Telephone

Panasonic KX-TG6724E, KX-TG6761E Troubleshooting, General use, Programmable settings, Problem

Models: KX-TG6722E KX-TG6724E KX-TG6723E KX-TG6761E KX-TG6721E

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank.

I cannot hear a dial tone.

I cannot use the smart function key even if the smart function indicator is flashing slowly.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 11).

RFully charge the batteries (page 11).

RCheck the connections (page 11).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 31).

RThe handset is not turned on. Turn the power on (page 16).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RAnother unit is in use. Wait and try again later.

RThe key lock feature is turned on. Turn it off (page 21).

Programmable settings

Problem

The display is in a language I cannot read.

I cannot activate the eco mode.

Cause/solution

RChange the display language (page 16).

RYou cannot set eco mode when you set the repeater mode “On”. If required, set the repeater mode to “Off” (page 32).

Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333

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Panasonic KX-TG6724E, KX-TG6761E, KX-TG6721E, KX-TG6723E Troubleshooting, General use, Programmable settings, Problem
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KX-TG6722E, KX-TG6724E, KX-TG6723E, KX-TG6761E, KX-TG6721E specifications

The Panasonic KX-TG6721E, KX-TG6761E, KX-TG6723E, KX-TG6724E, and KX-TG6722E are part of Panasonic's advanced cordless telephone lineup, offering a blend of modern technology and user-friendly features tailored for home and office use.

One standout feature across these models is the DECT 6.0 technology, which provides improved clarity and range for voice calls. This technology ensures that users enjoy enhanced call quality with reduced interference from other wireless devices, making them ideal for environments with multiple electronic gadgets.

The sleek design of these phones includes a large, backlit LCD display that enhances readability, allowing users to view incoming caller ID information and navigate the phonebook with ease. These models support multi-handset capabilities, enabling users to expand their communication reach throughout a household or office by adding additional handsets without requiring new phone lines.

All models in this range are equipped with an integrated digital answering system, which captures missed calls and allows for easy playback of messages. This feature is particularly beneficial for users who are often away from their phones but want to ensure they never miss important communications.

The phones also come with the nuisance call block feature, allowing users to register unwanted numbers to prevent them from calling. This feature enhances user convenience and helps to maintain a quieter household by minimizing interruptions from telemarketers and other unwanted callers.

Panasonic has also integrated power-saving functions into these models, ensuring longer battery life for the handsets. The quick-charge feature allows handsets to be ready to use in short intervals, making them convenient for users who may only need to place them down for a moment.

Furthermore, the KX-TG6721E, KX-TG6761E, KX-TG6723E, KX-TG6724E, and KX-TG6722E support a variety of additional features, including a phonebook capacity that stores numerous contacts, intercom functionality for easy communication between handsets, and compatibility with headsets for hands-free conversation.

In summary, the Panasonic KX-TG672 series offers a comprehensive solution for modern communication demands, featuring advanced technology, user-friendly interfaces, and a host of practical features designed to enhance the calling experience. Whether for personal use or in a professional setting, these models provide the reliable performance and innovative solutions that Panasonic is known for.