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Panasonic KX-TG6873B, KXTG6842B, KXTG6843B, KXTG6845B Caller ID/Talking Caller ID

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Caller ID/Talking Caller ID

Problem Cause/solution

Caller information is not

displayed.

RYou must subscribe to Caller ID service. Contact your

service provider/telephone company for details.

RIf your unit is connected to any additional telephone

equipment such as a Caller ID box or cordless telephone

line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend

connecting a DSL/ADSL filter between the base unit and

the telephone line jack. Contact your DSL/ADSL provider

for details.

RThe name display service may not be available in some

areas. Contact your service provider/

telephone company for details.

ROther telephone equipment may be interfering with this

unit. Disconnect the other equipment and try again.

Caller information is displayed

or announced late.

RDepending on your service provider/telephone company,

the unit may display or announce the caller’s information

at the 2nd ring or later.

RMove closer to the base unit.

Caller information is not

announced.

RThe handset or base unit’s ringer volume is turned off.

Adjust it (page 17, 28, 30).

RThe Talking Caller ID feature is turned off. Turn it on

(page 28, 30).

RThe number of rings for the answering system is set to “2

rings” or “Toll saver”. Select a different setting

(page 45).

RIf the base unit and another handset are having an

intercom call, your handset does not announce caller

information.

The caller list/incoming phone

numbers are not edited

automatically.

RThe Caller ID number auto edit feature is turned off. Turn

it on and try again (page 29, 31).

RYou need to call back the edited number to activate Caller

ID number auto edit.

I cannot dial the phone number

edited in the caller list.

RThe phone number you dialed might have been edited

incorrectly (for example, the long distance “1” or the area

code is missing). Edit the phone number with another

pattern (page 37).

Time on the unit has shifted. RIncorrect time information from incoming Caller ID

changes the time. Set the time adjustment to

“Manual” (off) (page 28).

For assistance, please visit http://www.panasonic.com/help 55

Useful Information

TG684x7x(en)_1127_ver021.pdf 55 2012/11/27 18:16:49

Contents

Main Page Model composition Accessory information Supplied accessories Page Additional/replacement accessories Expanding your phone system For your safety WARNING Power connection Installation Operating safeguards Important safety instructions For best performance Base unit location/avoiding noise Environment Routine care Other information Notice for product disposal, transfer, or return Notice ENERGY STAR Specifications Setting up Connections 10 Battery installation Rechargeable Ni-MH ONLY Note when setting up Note for connections Note for battery installation Note for battery charging Battery level Controls Handset 12 Base unit Getting Started Belt clip Display Handset display items Base unit display items Initial settings Date and time 14 1 2 3 4 Page Making calls Answering calls Useful features during a call 3 1 2 18 Mute 1 Power back-up operation Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode Making calls during a power failure 1 2 3 4 Page Shared phonebook Adding entries 22 1 2 3 4 Page Page Speed dial Programmable settings Page Page Page n Base unit Page Special programming Page Page Registering a unit Using Caller ID service Caller ID features 36 Missed calls Phonebook name display Caller list Page Page Answering system Memory capacity (including your greeting message) 40 Turning the answering system on/off 1 Listening to messages using the base unit Erasing all messages Listening to messages using the handset 1 2 Operating the answering system Calling back (Caller ID subscribers only) Advanced new message alerting features Erasing the set phone number 1 2 3 4 Activating/inactivating the remote access code to play messages 44 Remote operation Remote access code 1 2 3 Deactivating remote operation Answering system settings Number of rings before the unit answers a call 1 For voice mail service subscribers Callers recording time 1 46 Selecting Greeting only Voice mail service Storing the voice mail (VM) access number PPPP 8888 1 2 1-222-333-4444 VM access number Pauses Password Page Intercom Handset locator Transferring calls, conference calls 1 2 50 3 Answering a transferred call Wall mounting Base unit 1 Screws Hook AA Error messages Troubleshooting General use Programmable settings Battery recharge Making/answering calls, intercom Caller ID/Talking Caller ID Answering system Liquid damage FCC and other information i Page Gua Rpida Espaola Instalacin 60 Cargador Gua Rpida Espaola Sugerencias de operacin {^} {7}{8} Bajar volumen {^} Fecha y hora (Auricular) Operaciones bsicas 62 Gua Rpida Espaola Preguntas frecuentes Operaciones bsicas Page Warranty (For United States and Puerto Rico) Limited Warranty Coverage One (1) Year Panasonic Telephone Products Limited Warranty Appendix Limited Warranty Limits And Exclusions 66 When you ship the product Appendix Index Index IMPORTANT!