Problem Cause/solution
Noise is heard, sound cuts
in and out.
RYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details.
The handset does not ring. RThe ringer volume is turned off. Adjust ringer volume
(page 14).
The base unit does not
ring.
RThe ringer volume is turned off. Adjust ringer volume
(page 19).
I cannot make a call. RThe unit is not designed to be used with rotary/pulse dialling
services.
Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
RIf your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.
RIf you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details.
ROther telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
RDepending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later. Set the first ring to “Off” (page 19).
RMove closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
REdit the phonebook entry name to fit in 1 line of text (page 16).
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Useful Information
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