Panasonic KX-TG9321, KX-TG9322 Troubleshooting

Useful Information

41

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect

the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the

batteries from the handset, and then insert the batteries into the handset again.

General use

Programmable settings

Problem Cause/solution

The handset does not turn

on even after installing

charged batteries.

LPlace the handset on the base unit or charger to

turn on the handset.

The unit does not work. LMake sure the batteries are installed correctly

(page 10).

LFully charge the batteries (page 10).

LCheck the connections (page 8).

LUnplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

LThe handset has not been registered to the base

unit. Register the handset (page 29).

I cannot hear a dial tone. LThe base unit’s AC adaptor or telephone line cord

is not connected. Check the connections.

LIf you are using a splitter to connect the unit,

remove the splitter and connect the unit to the wall

jack directly. If the unit operates properly, check

the splitter.

LDisconnect the base unit from the telephone line

and connect the line to a known working

telephone. If the working telephone operates

properly, contact our service personnel to have the

unit repaired. If the working telephone does not

operate properly, contact your service provider/

telephone company.

The indicator on the base

unit flashes.

LNew voice mail messages have been recorded.

Listen to the new voice mail messages (page 34).

Problem Cause/solution

The display is in a

language I cannot read.

LChange the display language (page 13).

TG9321(e).book Page 41 Friday, May 28, 2010 4:34 PM

Contents

Main Page Introduction Model composition Accessory information Supplied accessories Introduction Additional/replacement accessories Handset (optional): KX-TGA939 Expanding your phone system For your safety WARNING CAUTION Important safety instructions For best performance Other information Specifications Setting up Connecting the AC adaptor Correct Wrong Connecting the telephone line cord If you subscribe to a DSL/ADSL service Battery installation Battery charge Note when setting up Controls Handset Base unit Display Initial settings Display language 1 Dialing mode Date and time 1 2 3 4 5 Line selection mode 1 Making calls 1 2 3 1 Answering calls 1 2 Useful features during a call Hold For call waiting or Call Waiting Caller ID service users 1 2 Temporary tone dialing (for rotary/pulse service users) Call share Using the other line during a call 1 2 3 Phonebook Handset phonebook Adding entries 2 3 4 5 Page Phonebook 3 4 5 Chain dial Copying phonebook entries 2 3 4 5 Page Programmable settings Programming by scrolling through the display menus 1 2 3 4 Page Programming using the direct commands 1 2 3 Page Page Special programming Night mode 1 2 3 4 Registering a unit Operating additional units Registering a handset to the base unit 1 2 Using Caller ID service Caller ID features Group ringer tone for phonebook 2 3 4 5 Viewing the caller list and calling back 1 2 3 Editing a callers phone number before calling back 1 Page Voice Mail Service Voice mail service PPPP 8888 Storing the voice mail (VM) access number 1 2 3 Listening to voice mail messages 1 2 3 4 Intercom/Locator Intercom Making an intercom call 1 2 3 Answering an intercom call 1 2 Handset locator 3 Conference call with an outside call and an intercom call 1 2 3 Wall mounting Base unit 1 2 3 4 Belt clip Charger 1 2 Error messages Page Troubleshooting Page Page Page FCC and other information CAUTION: NOTE: T i Gua Rpida Espaola Instalacin N Correcto Incorrecto Sugerencias de operacin Cargador Cmo usar la unidad slo como telfono de una sola lnea Sugerencias de operacin {V} Idioma de la pantalla (Auricular) (predeterminado: ingls) Fecha y hora (Auricular) Operaciones bsicas Preguntas frecuentes Page Appendix Warranty (For United States and Puerto Rico) Limited Warranty Coverage Panasonic Telephone Products Limited Warranty Appendix Limited Warranty Limits And Exclusions When you ship the product Index Index Page IMPORTANT!