Panasonic KX-TG9322, KX-TG9321T Troubleshooting, General use Problem Cause/solution

Models: KX-TG9321T KX-TG9321 KX-TG9322

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The handset does not turn

L Place the handset on the base unit or charger to

on even after installing

turn on the handset.

charged batteries.

 

The unit does not work.

L Make sure the batteries are installed correctly

 

(page 10).

 

L Fully charge the batteries (page 10).

 

L Check the connections (page 8).

 

L Unplug the base unit’s AC adaptor to reset the

 

unit. Reconnect the adaptor and try again.

 

L The handset has not been registered to the base

 

unit. Register the handset (page 29).

I cannot hear a dial tone.

L The base unit’s AC adaptor or telephone line cord

 

is not connected. Check the connections.

 

L If you are using a splitter to connect the unit,

 

remove the splitter and connect the unit to the wall

 

jack directly. If the unit operates properly, check

 

the splitter.

 

L Disconnect the base unit from the telephone line

 

and connect the line to a known working

 

telephone. If the working telephone operates

 

properly, contact our service personnel to have the

 

unit repaired. If the working telephone does not

 

operate properly, contact your service provider/

 

telephone company.

The indicator on the base

L New voice mail messages have been recorded.

unit flashes.

Listen to the new voice mail messages (page 34).

 

 

Programmable settings

 

 

 

Problem

Cause/solution

The display is in a

L Change the display language (page 13).

language I cannot read.

 

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG9322 Troubleshooting, General use Problem Cause/solution, Programmable settings Problem Cause/solution