Useful Information

Problem

 

Cause & solution

I cannot connect to

 

LThe destination unit has lost communications with the

another compatible

 

base unit. Move the destination unit closer to the base

Panasonic unit (KX-

 

unit, and try again.

THA12/KX-THA13/KX-

 

LThere is an obstacle such as concrete wall. Move the

THA16/KX-THA17), the

 

destination unit to the place without an obstacle.

image distorts, or the

 

LA microwave or wireless LAN appliance is in use. Move

image is slow.

 

the destination unit closer to the base unit or use the

 

 

destination unit away from those appliances, and try

 

 

again.

 

 

 

 

 

 

A/V output (KX-THA17 only)

 

 

 

 

Problem

 

Cause & solution

I cannot view the image

 

LMake sure that the TV is set to the correct AUDIO/

on the TV.

 

VIDEO IN channel.

 

 

 

I cannot view the other

 

LAn error occurred at the start or during a video call using

party’s image and the

 

the A/V out cable on your end, and the other party’s still

handset displays my live

 

image could not be properly displayed. Ask the other

video instead.

 

party to send the still image again.

 

 

 

 

 

 

Answering system

 

 

 

 

Problem

 

Cause & solution

I cannot operate the

 

LAnother user is operating the answering system.

answering system.

 

LIf other users are talking on a conference call, you

 

 

cannot operate the answering system. Try again later.

 

 

 

 

 

 

Battery recharge

 

 

 

 

Problem

 

Cause & solution

I charged the battery fully,

 

LThe battery may need to be replaced with a new one

but 3continues to

 

(page 12).

flash, or 4is

 

 

displayed.

 

 

 

 

 

The handset display is

 

LConfirm that the battery is properly installed.

blank.

 

LFully charge the battery (page 11).

66For assistance, please visit http://www.panasonic.com/phonehelp

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Image 66
Panasonic KX-THA12 LThere is an obstacle such as concrete wall. Move, Output KX-THA17 only Problem Cause & solution

KX-THA12, KX-THA17 specifications

The Panasonic KX-THA17 and KX-THA12 are advanced home intercom systems designed to provide seamless communication and enhanced functionality for residential settings. These devices are particularly popular for their sleek design and user-friendly interface, making them an excellent addition to any smart home environment.

The KX-THA17 boasts an array of features aimed at improving clarity and convenience in communication. It utilizes DECT technology, which ensures reliable and interference-free communication within the home. The dedicated intercom feature allows users to communicate effortlessly between units, making it perfect for families or multi-room setups. Additionally, the KX-THA17 supports HD voice technology, delivering crystal-clear audio quality that enhances user experience whether you are making a call or using the intercom feature.

One of the standout characteristics of the KX-THA17 is its integration with the Panasonic Link2Cell technology. This allows users to link their mobile phones to the intercom system, providing versatility and ensuring that important calls are never missed, even when you're at home. With its Bluetooth capabilities, users can easily sync their smartphones to enhance communication and access contacts directly through the system.

The KX-THA12, while slightly more compact, does not compromise on performance. It also features DECT technology for clear audio and reliable communication. One of its key features is the built-in noise reduction technology, which minimizes background noise for a more focused conversation, making it ideal for busy households.

Both models prioritize user convenience with easy-to-navigate control panels and visual indicators. The systems also include a night mode, allowing for silent operation during non-peak hours, ensuring minimal disturbance while still enabling communication.

In terms of design, both intercom units are aesthetically pleasing, featuring modern finishes that can blend well with various home interiors. Installation is straightforward, with simple mounting options providing flexibility in placement.

Overall, the Panasonic KX-THA17 and KX-THA12 serve as excellent communication solutions for any modern home, combining technological innovation with user-friendly functionality to facilitate smooth and efficient interactions throughout the household.