Useful Information

 

 

Video phone

 

 

 

Problem

Cause & solution

I cannot have a video call.

LDepending on the compatibility of the other party’s

 

video phone, you may not be able to have a video call

 

with that person. The other party needs a compatible

 

Panasonic unit (KX-THA12/KX-THA16/KX-THA17)

 

with the base unit (KX-TH102) or ITU-T H.324

 

compatible device to have a video call. Your handset

 

works with most videophone devices that meet the ITU-

 

T H.324.

 

LIf the base unit is connected to a VoIP-TA (Voice over

 

Internet Protocol - Telephony Adaptor), you may not be

 

able to have a video call.

 

LVideo phone feature is not permitted on the other

 

party’s unit.

 

LAnother user is accessing the Internet using a dial up

 

network. Wait until another user to end the operation

 

and try again.

 

LAnother handset user is on a video call with an outside

 

party. Wait until another handset user to end the call

 

and try again.

 

LYou cannot have a video call during a cellular call.

The interrupt tone is

LA call is being received. Press {OFF} to end the 1st call,

heard during a video call.

then answer the 2nd call.

 

 

 

 

Video monitor

 

 

 

Problem

Cause & solution

The image is faint.

LThe camera lens is dirty. Clean it with a soft dry cloth.

 

 

The image sent from

LAdjust the display sharpness or brightness setting

another compatible

(page 40).

Panasonic unit (KX-

LThe place where the destination unit is located is dark.

THA12/KX-THA13/KX-

Improve lighting.

THA16/KX-THA17) is

 

poor.

 

 

 

The image sent from

LAdjust the display brightness setting (page 40).

another compatible

LThere is a strong sunlight or a backlight in the place

Panasonic unit (KX-

where the destination unit is located. Try shading the

THA12/KX-THA13/KX-

camera’s location.

THA16/KX-THA17) is

 

dark and difficult to see.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-THA17, KX-THA12 Video phone Problem Cause & solution, Video monitor Problem Cause & solution

KX-THA12, KX-THA17 specifications

The Panasonic KX-THA17 and KX-THA12 are advanced home intercom systems designed to provide seamless communication and enhanced functionality for residential settings. These devices are particularly popular for their sleek design and user-friendly interface, making them an excellent addition to any smart home environment.

The KX-THA17 boasts an array of features aimed at improving clarity and convenience in communication. It utilizes DECT technology, which ensures reliable and interference-free communication within the home. The dedicated intercom feature allows users to communicate effortlessly between units, making it perfect for families or multi-room setups. Additionally, the KX-THA17 supports HD voice technology, delivering crystal-clear audio quality that enhances user experience whether you are making a call or using the intercom feature.

One of the standout characteristics of the KX-THA17 is its integration with the Panasonic Link2Cell technology. This allows users to link their mobile phones to the intercom system, providing versatility and ensuring that important calls are never missed, even when you're at home. With its Bluetooth capabilities, users can easily sync their smartphones to enhance communication and access contacts directly through the system.

The KX-THA12, while slightly more compact, does not compromise on performance. It also features DECT technology for clear audio and reliable communication. One of its key features is the built-in noise reduction technology, which minimizes background noise for a more focused conversation, making it ideal for busy households.

Both models prioritize user convenience with easy-to-navigate control panels and visual indicators. The systems also include a night mode, allowing for silent operation during non-peak hours, ensuring minimal disturbance while still enabling communication.

In terms of design, both intercom units are aesthetically pleasing, featuring modern finishes that can blend well with various home interiors. Installation is straightforward, with simple mounting options providing flexibility in placement.

Overall, the Panasonic KX-THA17 and KX-THA12 serve as excellent communication solutions for any modern home, combining technological innovation with user-friendly functionality to facilitate smooth and efficient interactions throughout the household.