Limited Warranty

Panasonic Consumer Electronics Company,

Division of Matsushita Electric Corporation

of America, One Panasonic Way

Secaucus, New Jersey 07094

Panasonic Sales Company,

Division of Matsushita Electric of Puerto Rico, Inc. AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985

PANASONIC/QUASAR Video Products

Limited Warranty

Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the Warrantor”) will repair or replace this product with new or refurbished parts or equivalent product, free of charge, in the USA or Puerto Rico, in the event of a defect in materials or workmanship as follows (all time periods commence from the date of the original purchase):

PRODUCT

PARTS

LABOR

SERVICE

CONTACTNUMBER

CAMCORDER

ONE (1) YEAR, EXCEPT

NINETY (90) DAYS

Carry-In or Mail-In

1-800-211-PANA(7262)

 

CCD IMAGE SENSOR

 

 

 

 

 

CCD IMAGE SENSOR

NINETY (90) DAYS

 

 

 

- SIX (6) MONTHS

 

 

 

 

DVD/VCR DECK

ONE (1) YEAR

NINETY (90) DAYS

Carry-In or Mail-In

1-800-211-PANA(7262)

DIGITAL STILL

ONE (1) YEAR, EXCEPT

NINETY (90) DAYS

Carry-In or Mail-In

1-800-272-7033

CAMERA

CCD IMAGE SENSOR

 

 

 

 

CCD IMAGE SENSOR

NINETY (90) DAYS

 

 

 

 

 

 

- SIX (6) MONTHS

 

 

 

 

 

 

 

A/V MIXER

ONE (1) YEAR

NINETY (90) DAYS

Carry-In or Mail-In

1-800-211-PANA(7262)

TV/VCR, TV/DVD

ONE (1) YEAR,

NINETY (90) DAYS

Carry-In: 21” CRT

1-800-211-PANA(7262)

TV/DVD/VCR

EXCEPT CRT

CRT - NINETY (90) DAYS

 

and Smaller

 

COMBINATION

CRT - TWO (2) YEARS

 

 

In-Home or Carry-In:

 

 

 

 

 

22” CRT and Larger

 

TV/HDR

ONE (1) YEAR,

NINETY (90) DAYS

In-Home or Carry-In

1-888-843-9788

COMBINATION

EXCEPT CRT

CRT - NINETY (90) DAYS

 

 

 

CRT - TWO (2) YEARS

 

 

 

 

Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten (10) days. Non-rechargeable batteries are not warranted.

Tape (if included) - New video cassette tape in exchange for a defective video cassette tape for five (5) days.

Memory cards (if included) - Exchange defective item for new one for ninety (90) days.

In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call toll free contact number listed above, to locate an authorized PASC Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone number listed in the Servicenter Directory.

This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the original purchase is requires before warranty service is rendered.

This warranty only covers failures due to defects in materials and workmanship, which occur during normal use and does not cover normal maintenance, including, but not limited to, video and audio head cleaning. The warranty does not cover damage which occurs in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God.

LIMITS AND EXCLUSIONS

There are no express warranties except as listed above.

THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGE TO RECORDING MEDIA) RESULTING FROM THE USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.

This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Consumer Affairs Department at the Panasonic Consumer Electronics Company address above.

SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS DETERMINED BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF SUCH SERVICE CALLS ARE THE RESPONSIBILITY OF THE PURCHASER. warvid 02/ 12/ 2001

102 Forassistance, pleasecall: 1-800-211-PANA(7262)orsende-mailto:consumerproducts@panasonic.com

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Panasonic PV-DV402 operating instructions Limited Warranty