Troubleshooting guide
Before requesting service, make the below checks. If you can’t fix the system as described below, or if something not listed here occurs, refer to the enclosed directory to locate an Authorized Service Center convenient to you or contact your dealer.
For detailed instructions, contact an authorized servicenter in the U.S.A. and Panasonic Canada Inc. Customer Care Centre in Canada. In the U.S.A., call
In Canada, call
Reference pages are shown as black circled numbers 6.
Common Problems |
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No sound. | Turn the volume up. |
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| The speaker cords may be shorted. Turn the unit off, check and correct the connections and turn the |
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| unit on. 6 |
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Sounds unfixed, reversed or | Check the speaker connections. 6 |
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come from one speaker only. |
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Humming heard during play. | An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords |
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| away from this unit’s cables. |
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“ERROR” is displayed. | Incorrect operation performed. Read the instructions and try again. |
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“- | You plugged the AC power supply cord in for the first time or there was a power failure recently |
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| Set the time. 9 |
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“F61” is displayed. | Check and correct the speaker cords correction. |
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| If this does not fix the problem, there is a power supply problem. Consult the dealer. |
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Listening to the radio |
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Noise is heard. | Use an outdoor antenna. 7 |
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The stereo indicator flickers or |
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doesn’t light. |
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Sound is distorted. |
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A beat sound is heard. | Turn the TV off or separate it from the unit. |
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A low hum is heard during AM | Separate the antenna from other cables and cords. |
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broadcast. |
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When there is a television set nearby |
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The picture on the TV disappears | The location and orientation of the antenna are incorrect. If you are using an indoor antenna, |
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or stripes appear on the screen. | change to an outdoor antenna. |
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| The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit. |
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Playing cassette tapes |
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Poor quality sound. | Clean the heads. ê |
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Recording is not possible. | If the erasure prevention tabs have been removed, cover the holes with adhesives tape. Ü |
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Playing discs |
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The display is wrong or play | The disc may be upside down. Ç |
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won’t start. | Wipe the disc. |
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| Replace the disc if it is scratched, warped, or nonstandard. |
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| Condensation may have formed inside the unit due to a sudden change in temperature. Wait about |
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| an hour for it to clear and try again. |
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“TAKE OUT/DISC” appears on the | There is a problem with the disc mechanism. (A power failure may have occurred.) |
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display. | The tray will open automatically. Remove the disc from the tray, and after ensuring there is no disc |
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| in the tray, close it. The unit will make the disc changing noises for a few moments and then it |
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| should operate normally. |
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Only one track from the CD is | Press [CD Edit] to cancel one track edit recording and to select the required mode |
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recorded | OFF). â |
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The remote control |
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Remote control doesn’t work. | Check the batteries are inserted correctly. 5 |
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| Replace the batteries if they are worn. |
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RQT5717