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If the trouble persists even when the action suggested
below has been taken, press the the [ ] Button to turn
off the power and disconnect and re-connect the Power
Cable. Consult your dealer.
Power
1: The SD Multi AV Device power cannot be turned
on.
1: Is the power source connected correctly?
2: The SD Multi AV Device power shuts off
automatically.
2: If you do not use the SD Multi AV Device for more
than 10 minutes, the power shuts off automatically to
save the Battery power.
3: The SD Multi AV Device power does not stay on
long enough.
3-1: Is the Battery low? Charge the Batter y or attach a
fully charged Battery.
Battery
1: Battery runs down quickly.
1-1: Is the Battery fully charged? Charge it with the AC
Adaptor.
1-2: Are you using the Battery in an extremely cold place?
In cold places, the operating time of the Battery
becomes shorter.
1-3: Has the Battery worn out? If the operating time is still
short even after the Battery is fully charged, the
Battery has worn out.
2:
Recording
1: Recording does not start although power is
supplied to the SD Multi AV Device and the Card
is correctly inserted.
1: Is the SD Multi AV Device power turned on?
1-1: Is the [ ] Lamp on? If the [ ] Lamp is not on, no
recording function can be operated.
1-2:
Playback
1: Sound is not played back from the earphones.
1: Is the volume too low? During playback, keep
pressing the [MODE] Button until the [VOLUME]
Indication appears. Then, press the [MODE] Button
to adjust the volume.
2: Recorded images are not clear.
2: Is [PICTUREQUALITY] on the [CARD SETUP]
Sub-Menu set to [NORMAL] or [ECONOMY]? If
recording is done with it set to [NORMAL] or
[ECONOMY], images with fine details may include a
mosaic-like pattern. Set [PICTUREQUALITY] to
[FINE].
3: Playback images do not look normal.
3: The picture may be damaged. In order to prevent the
loss of image data, backing up on a personal
computer is recommended.
4: During Playback an [k] Indication is displayed.
4: The data was either recorded in a different format, or
data is damaged.
5: Even if a Card is formatted, it cannot be used.
5: Either the SD Multi AV Device or the Card may be
damaged. Please consult a dealer.
6: Playing back or recording do not function and
the screen has frozen.
6: Press and hold the power button until the power is
turned off. If the power still remains after 5 seconds
passed, remove the battery or unplug the AC
adapter.
7: Sound is not heard with the Earphone connected
while a still picture is played back.
7: Sound is not presented in the Still Picture mode
(recording or playing back of still pictures).
8: How do I send an MPEG4 moving picture
recorded as e-mail?
8: Capture the moving picture data recorded on the SD
Multi AV Device onto a personal computer and
attach it to an e-mail to send it. In this case, it is
recommended to make a file size 1 MB or less. The
recording time of 1 MB MPEG4 moving picture is
approx. 15 seconds (Fine), 20 seconds (Normal), 45
seconds (Economy 1) or 60 seconds (Economy 2).
(The capacity limit of the file which is attachable to an
e-mail differs depending on the environment used.) If
the file is played back on Macintosh®, use the
Windows Media Player for Macintosh®. (MacOS® 8.0
or later) The Windows® Media Player for Macintosh®
can be downloaded from Microsoft's home page.
9: Red, blue, green or white dots appear on the
screen.
9-1: 0.01% or less of the pixels of some LCD m onitors
may remain turned on or off.
9-2: If the SD Multi AV Device is used continuously for a
long time or used at a high ambient temperature, red,
blue, green or white dots may appear on the screen
and be recorded on a still picture. This is due to the
rise of the temperature inside the body. This is
caused by a characteristic of the C-MOS sensor and
is not a failure. Under this condition, turn the SD Multi
AV Device off and leave it for a while.
≥C-MOS sensors are said to be a next-
generation image pick-up device succeeding
CCDs as they are small and consume low
power.