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Customer Information
TroubleshootingPicture Sound Check
Aerial Location, Direction or Connections.
If you are watching a tape playback check the state of the
Video heads – they may need to be cleaned or replaced.
The tape may be old. Check the tracking.
Snowy Picture Noisy Sound
Aerial Location, Direction or Connections.
Multiple Image Normal Sound
Electrical Appliances, Motorcycles, Cars or Fluorescent
Lamps.
Interference Noisy Sound
Volume (Check the Mute function)
Check the Colour System Mode. Refer to page 27.
Normal Picture No Sound Not plugged in, switched OFF or Set to Stand By. Check
volume, brightness, and contrast levels.
Various internal safety devices may have been triggered.
Switch the TV off for a few minutes and try again.
No Picture No Sound
Colour Control.
Colour System Mode. Refer to page 27.
If the picture is from a tape playback, try adjusting the
tracking.
No Colour Normal Sound
Retune the Television. Refer to page 26.
Scrambled Normal or Weak Sound
Magnetic Interference from unshielded equipment or the
television may have been moved while it was switched ON.
(Switch the television OFF with the main power switch and
leave it OFF for about 30 minutes. Refer to page 31.
Colour Patches Normal Sound
Colour System Mode. Refer to page 27.
Rolling Picture Noisy Sound