Customer Information

Troubleshooting

Picture

Sound

Check

 

 

Aerial Location, Direction or Connections.

 

 

If you are watching a tape playback check the state of the

 

 

Video heads – they may need to be cleaned or replaced.

Snowy Picture

Noisy Sound

The tape may be old. Check the tracking.

 

 

 

Aerial Location, Direction or Connections.

Multiple Image

Normal Sound

 

 

 

Electrical Appliances, Motorcycles, Cars or Fluorescent

 

 

Lamps.

Interference

Noisy Sound

 

 

 

Volume (Check the Mute function)

 

 

Check the Colour System Mode. Refer to page 27.

Normal Picture

No Sound

Not plugged in, switched OFF or Set to Stand By. Check

 

 

 

 

volume, brightness, and contrast levels.

 

 

Various internal safety devices may have been triggered.

No Picture

No Sound

Switch the TV off for a few minutes and try again.

 

 

 

Colour Control.

 

 

Colour System Mode. Refer to page 27.

 

 

If the picture is from a tape playback, try adjusting the

No Colour

Normal Sound

tracking.

 

 

 

Retune the Television. Refer to page 26.

Scrambled

Normal or Weak Sound

 

Magnetic Interference from unshielded equipment or the television may have been moved while it was switched ON. (Switch the television OFF with the main power switch and leave it OFF for about 30 minutes. Refer to page 31.

Colour Patches

Normal Sound

Colour System Mode. Refer to page 27.

Rolling Picture

Noisy Sound

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Panasonic TX-68PS13A, TX-68PS12A manual Customer Information Troubleshooting, Picture Sound Check