Help
Troubleshooting
Problem | Cause and solution | |
The display is not clear or is | LThe surface of the door station is dirty. Clean it with a | |
blurry. | soft dry cloth. | |
| LThe surface of the door station is wet with dew. Wait for | |
| the condensation to evaporate. | |
| LChange the brightness of the display by pressing | |
| {BRIGHT}. | |
The display is white, or black | LStrong light such as sunlight is shining into the camera | |
or white lines are shown on | of the door station. Though this may cause the display | |
the display. | image to become difficult to see, it is not a malfunction. | |
|
|
|
The color of the display is | LCertain types of lighting (dusk, incandescent lighting, | |
different from the actual | etc.) may be shining into the camera. We recommend | |
color. | lighting the area of the door station with white, | |
| fluorescent light. | |
|
|
|
The display will not display | LThe power cord is not connected. Check the | |
anything or no voices can be | connections. | |
heard. | LContact our service personnel. | |
|
|
|
The monitor station does not | LThe ringer volume is turned off. Turn it on. | |
ring. | LThe power cord is not connected. Check the | |
| connections. | |
| LContact our service personnel. | |
|
|
|
I cannot talk to the visitor or | LPress and hold {BRIGHT} for about 10 seconds until a | |
the ringer tone rings | beep sounds. Wait for another 10 seconds and try | |
regularly. | again. | |
| LContact our service personnel. | |
|
|
|
Sound cuts in/out or fades. | LThe surroundings of the monitor station or the door | |
| station are noisy. If you are using {PUSH} mode or | |
| {AUTO} mode, your conversation may be interrupted. | |
| Try {HOLD} mode. | |
{AUTO} mode does not | LYour voice is not loud enough or your initial reply is too | |
operate properly. | long (must be less than 1 second). Try a different voice | |
| volume or change the length of your answer until the | |
| monitor station beeps. | |
|
|
|
Your voice cannot be heard | L{ANSWER} switch is set to {HOLD} mode. Only while | |
by the outside visitor. | you press {TALK}, the outside visitor can hear your | |
| voice. Select another setting. | |
|
|
|
The outside visitor complains | L{PBX MODE} switch is turned on although the unit is | |
the door station does not | not connected to a PBX. Turn off {PBX MODE} switch | |
beep when the call button is | (page 20). | |
pressed. |
|
|
|
|
|
|
|
|
28
