Settings and Printing Maintenance and Specifications
28 |
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| Troubleshooting | |
Trouble | Possible Cause |
| Corrective Action | |
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Frequent media- | The length media guide of the | Check the length media guide | ||
picking errors occur. | media tray is not set correctly. | is set to the groove indicating | ||
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| the media size. | ||
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| Check the loaded media is not | ||
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| curled. | ||
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| The media is not set correctly | Check the media is not set on | ||
| in the media tray. | the media height stopper (A) of | ||
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| the length media guide. | ||
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| A |
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| Pick up roller is dirty. | Clean the pick up roller (see |
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| “Cleaning the Printer” on page |
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| 5). |
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Image is cut. | Image size is bigger than print | Adjust the image within the |
| area. | print area. 4.2 mm (0.17″) is |
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| required for the top, bottom |
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| and sides margins. |
