Maintenance and Specifications
Settings and Printing
Maintenance and Specifications
23
Troubleshooting
Troubleshooting
Trouble Possible Cause Corrective Action
The background of the
images is printed in
gray.
The toner cartridge has
reached the end of useful life. Replace the toner cartridge.
The drum unit has reached the
end of useful life. Replace the drum unit.
Incorrect type of media is used. Check the media usable or not
(see “Media” on page 43).
Your printer is in extremely high
humidity. Check the environment (see
“Specifications” on page 41).
Faded image is printed
at the different position
from the original.
Printer driver is not set
correctly for paper. Set the media type setting of
the printer driver correctly (see
page 22 in “Settings and
Printing”).
The toner cartridge has
reached the end of useful life. Replace the toner cartridge.
Your printer is in extremely high
or low humidity. Check the environment (see
“Specifications” on page 41)
Print density is high. Display the Printer Console
window and set the density
( ) to the lighter level (see
“Using the Printer Console
Window” on page 41 in
“Settings and Printing”).
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