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| Getting Help When Things Go Wrong | 4 | |||
Why won’t it print? continued |
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What is the problem? |
| Possible cause |
| To solve the problem… |
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The printer is really slow. |
| Your computer may have less |
| 1 | Check the amount of RAM and processor | |
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| speed in your computer. See “System |
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| requirements. |
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| 2 | Free up some space on your hard drive. | |
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| Having less than 100MB of free space on | |
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| your computer’s hard drive can mean |
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| longer processing times. |
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| Too many software programs |
| Close all unnessary software programs. |
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| may be running at the same |
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| time. |
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| You may be using outdated |
| Check the printer driver you are using. Be sure | ||
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| printer software. |
| to check HP’s web site for the most recent | ||
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| software updates (see page 45 for web site | ||
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| addresses). |
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| You may be printing a |
| Be patient. |
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| complex document |
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| containing graphics or |
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| photographs. |
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| You may have chosen 2400 |
| 1 | If you meant to disable PhotoREt, be |
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| dpi by disabling PhotoREt. |
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| patient. |
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| 2 | If you didn’t mean to disable PhotoREt, go | |
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| to the Setup tab and click PhotoREt. See | |
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| You may be using a |
| 1 | Attach the printer’s USB cable directly to | |
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| the computer, rather than at the end of a | ||
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| USB cable and other USB |
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| daisy chain. |
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| devices are in use. |
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| 2 | Avoid using other devices in the daisy |
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| chain while printing. |
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| You may be trying to print |
| Enable Hardware ECP to speed photo |
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| a photo. |
| printing. |
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| 1 | Open the HP DeskJet Toolbox (see |
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| page 8). |
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| 2 | Click on the Configuration tab. |
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| 3 | Check Attempt to Use Hardware ECP. | |
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| 4 | Apply your changes and try printing your | |
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| photo again. |
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