4Getting Help When Things Go Wrong
Is there a problem with your printout? continued
What is the problem? |
| Possible cause |
| To solve the problem… |
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Photos aren’t printing correctly when I use the Photo Tray.
You may not have fully | 1 | Push the Photo Tray Button down and |
engaged the Photo Tray. |
| slowly slide it toward the printer. |
| 2 | Stop when you feel resistance. Pushing too |
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| far may crease your photo paper. |
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You may not have inserted the | Insert the photo media glossy side down. | |
photo media correctly. |
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You may not have selected | 1 | Go to the Setup tab in the printer |
the appropriate Paper Type |
| software. See “Setup Tab” on page 6. |
or Paper Size. | 2 | Select HP Premium Plus Photo Paper, |
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| Glossy as the Paper Type. |
| 3 | Select Photo 4 x 6 in., 102 x 152 mm (with |
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| 4 | Click Apply, and then OK. |
| 5 | Print your document. |
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You may not have selected | 1 | Go to the Setup tab in the printer software. |
Best print quality. |
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| 2 | Select Best print quality. |
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