HP 950C manual 49

			Getting Help When Things Go Wrong				4
		Is there a problem with your printout? continued
What is the problem?			Possible cause	To solve the problem…
			You may have forgotten to	Make sure that you have removed the
	Print quality is poor.		remove the vinyl tape from	protective piece of vinyl tape on each of the
			the print cartridge.	print cartridges. See “Replacing Print
(continued)
				Cartridges” on page 27.
			Your print cartridges may be	If the color and black ink aren’t lining up on
			out of alignment.	the printed page, go to the HP Toolbox and
				click Calibrate the Printer. See “Printer
				Services Tab” on page 8.
	Banners aren’t		You may have forgotten to	Make sure that the OUT tray is up.
			raise the OUT tray.
printing correctly.
			You may have forgotten to	Make sure that you have selected Banner on
			select Banner in the printer	the Setup tab. See “Setup Tab” on page 6.
			software.
			You may have problems with	• If several sheets feed into the printer
			the paper.	together, unfold and refold the paper.
				• If paper doesn’t feed into the printer
				correctly, be sure that the unattached edge
				of the banner paper stack is toward the
				printer (see page 20).
				• If the paper creases going through the
				printer, the paper might be unsuitable for
				banner printing.
			You may have problems with	For Windows 95, 98, and NT 4.0
			your banner software.	• If gaps in the printing appear at the ends of
				the sheets, the problem might be with your
				software program. See Release Notes by
				clicking Start	Programs	HP DeskJet
				950C Series.
				For Windows 3.1x
				• If gaps in the printing appear at the ends of
				the sheets, the problem might be with your
				software program. See the Release Notes in
				the HP DeskJet 950C Series Program Group.

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