4Getting Help When Things Go Wrong

Philippines

65 272 5300

Poland

(+48) 22 519 06 00

Portugal

351 (0) 1 318 00 65

Russia

7095 923 50 01

Singapore

65 272 5300

Spain

34 (9) 02321 123

Sweden

46 (0) 8 6192170

Switzerland

41 (0) 84 8801111

Taiwan

886 2-2717-0055

Thailand

(66-2) 661 4011

Turkey

90 1 224 59 25

United Kingdom

44 (0) 171 512 5202

U.S.

(208) 344-4131

Venezuela

800 47 888

Venezuela, Caracas

207 8488

Extended Warranty Options

If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:

•Consult your reseller to get extended coverage.

•If your reseller does not offer service contracts, please call HP directly and ask about our

HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office.

After the Free Phone Support Period

You can still get help from HP for a fee. Prices are subject to change without notice. (HP Customer Care Online help (see page 45) on the internet is still available for free!)

•For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a service technician.

•For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.

•If, during your phone call, it is determined that your printer requires repair and you are within your printer’s Limited Warranty period (see page 54, Printer), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply.

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