PRINTER TROUBLESHOOTING
This section helps identify printer conditions and problems that can often be solved by the user. If you are unable to correct the problem contact Panduit Technical Support at
SYMPTOM |
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| ACTION |
POWER |
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|
|
Printer does not | ∙ To turn printer ON, press the power button. | ||
power up properly, | ∙ Make sure that 6 AA alkaline batteries are loaded | ||
and LCD does not |
| in the printer. If problem persists, replace | |
come on. |
| batteries. | |
| ∙ Plug in AC Adapter. | ||
PRINTING |
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|
|
Not printing. | ∙ | Make sure printer: | |
|
| 1. | Is turned ON |
|
| 2. | Has label cassette loaded properly. |
|
| 3. | Drive roller lever is locked. |
|
| ||
Tools Too Big! | ∙ The items on the home screen are too large for | ||
|
| the printable area. Adjust the text size on the | |
|
| home screen, adjust the symbol size, rotate the | |
|
| label, or use a larger label. | |
Media is not | ∙ Drive roller lever is not locked. | ||
advancing properly | ∙ | End of label roll reached. Replace label cassette. | |
in the printer. | ∙ | Label jam in printer. Label is caught in print | |
|
| mechanism. To clear jam: | |
|
| 1. | Turn printer power OFF. |
|
| 2. | Unlock the drive roller |
|
| 3. | Open cassette door. |
|
| 4. | Detach any print ed labels with cutter. |
|
| 5. | Remove label cassette from printer. |
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| 6. | Carefully remove any labels caught in the |
|
|
| printer. |
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| 7. | Reinstall label cassette. |
|
| 8. | Replace cassette door. |
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| 9. | Lock drive roller. |
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