Patton electronic 3088 Series user manual Out-of-warranty service, Returns for credit, RMA numbers

Models: 3088 Series

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Model 3088 Series User Manual

8 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

Completing a request on the RMA Request page in the Support section at www.patton.com

By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Patton electronic 3088 Series Out-of-warranty service, Returns for credit, Return for credit policy, RMA numbers

3088 Series specifications

The Patton Electronics 3088 Series is a robust solution tailored for businesses seeking reliable and efficient data connectivity. This series encompasses a range of devices designed to meet the growing demands of modern networking, particularly in environments that require resilient and secure communications.

One of the standout features of the 3088 Series is its versatile connectivity options. The devices support multiple interfaces, including Ethernet and serial connections, allowing for easy integration into existing infrastructures. This flexibility enables organizations to transition smoothly from outdated systems to state-of-the-art technology without extensive reconfiguration.

The 3088 Series also employs advanced protocols to ensure data integrity and security. Mechanisms such as error correction and data encryption are built into the architecture, safeguarding sensitive information from potential breaches. This is particularly important for industries that handle private data, such as healthcare or finance, where compliance with regulations is critical.

In addition to its connectivity features, the 3088 Series prioritizes ease of use and management. Each device is designed with user-friendly interfaces that simplify configuration and monitoring tasks. Comprehensive management options allow network administrators to efficiently track performance, modify settings, and troubleshoot issues remotely, thereby reducing downtime and maintaining productivity.

Furthermore, the 3088 Series emphasizes durability and reliability, making it suitable for demanding applications. Built using high-quality materials, these devices are engineered to withstand environmental stresses, making them ideal for industrial and outdoor deployments. This resilience contributes to lower maintenance costs and longer lifecycle.

The series is also designed with scalability in mind. As businesses grow and their networking needs evolve, the 3088 Series can adapt accordingly. This feature ensures that organizations can expand their capabilities without completely overhauling their systems, providing a cost-effective long-term solution.

Overall, the Patton Electronics 3088 Series stands out as a powerful and flexible platform for data communications. Its combination of versatile connectivity, high-level security features, ease of management, durability, and scalability render it an ideal choice for organizations looking to future-proof their networking infrastructures. As businesses continue to evolve in a digitally driven landscape, the 3088 Series provides a reliable backbone to support their communication needs.