Manuals / Patton electronic / Computer Equipment / Network Router

Patton electronic 4950-NCE manual Contacting Patton for assistance, Chapter contents

Models: 4950-NCE

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Chapter 6 Contacting Patton for assistance

Chapter 6 Contacting Patton for assistance
Chapter contents
Introduction	42
Contact information	42
Patton support headquarters in the USA	42
Alternate Patton support for Europe, Middle East, and Africa (EMEA)	42
Warranty Service and Returned Merchandise Authorizations (RMAs)	42
Warranty coverage	42
Out-of-warranty service	43
Returns for credit	43
Return for credit policy	43
RMA numbers	43
Shipping instructions	43

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Contents

Multi-Port T1/E1/PRI VoIP Enterprise Gateway Router SmartNode 4950-NCE SeriesGetting Started Guide Sales Office +1 3017622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel +1 301 Summary Table of Contents Summary Table of Contents Table of ContentsTable of Contents SmartNode installationSpecifications G.SHDSL Basic ConfigurationTable of Contents 6 Contacting Patton for assistanceCabling E SmartNode 4950-NCE factory configurationPort pin-outs F End user license agreementList of Figures List of Tables Structure About this guideAudience impaired functioning PrecautionsNote A note presents additional information or interesting sidelights Strictly follow the warning instructions to avoid personal injuryages are present within the device when the power cord is connected Safety when working with electricityGeneral observations Typographical conventions used in this documentGeneral conventions ConventionChapter 1 General information Chapter contentsFigure 1. SmartNode 4950-NCE SmartNode 4950-NCE overviewSN4950-NCE model codes SN4951-NCE model codes SmartNode 4950-NCE rear panelReset DC power inputWAN ETH 0/0 LAN ETH 0/11 General information SmartNode 4950-NCE front panelSN4950/1E30V SN4950/4E120VDescription PowerVoIP Link Ethernet LinkChapter contents Chapter 2 Applications overviewFigure 4. Internet telephony IAD application Application-Multi-service ISDN Internet telephony IADIntroduction Chapter contents SmartNode installationChapter Create a network diagram see section “Network information” on page Planning the installationVerify power source reliability see section “Power source” on page Network DiagramAC Power Mains Installing the gateway routerInstalling cables Software toolsConnect the cables in the following order Connecting the PRIConnecting the 10/100/1000Base-T Ethernet LAN and WAN cables 5. Verify that the green Power LED is lit see figure Connecting the power supplyChapter Initial configurationChapter contents Introduction 1. Connecting the SmartNode to your laptop PCConnecting the SmartNode to your laptop PC Factory-default IP settings 2. Configuring the desired IP addressLogin Changing the WAN IP address3. Connecting the SmartNode to the network 4. Loading the configuration optional Start Bootloader BootloaderStart-up with factory configuration Load a new application image SmartWare via TFTPDownload it after starting up SmartWare with the following command Command Load a new application image SmartWare via the serial linkRedBoot load -r -v -m StepAdditional information Additional informationChapter contents Chapter 5 G.SHDSL Basic ConfigurationConfiguring PPPoE Line SetupFigure 8. Configuring the G.SHDSL card for PPPoE IntroductionConfiguration Summary Using PVC channels with PPPoE Setting up permanent virtual circuits PVCUsing PVC channels in bridged Ethernet mode Diagnostics Troubleshooting DSL ConnectionsPPPoE access Link StateChapter contents Chapter 6 Contacting Patton for assistanceWarranty coverage Warranty Service and Returned Merchandise Authorizations RMAsContact information Patton support headquarters in the USAReturns for credit Out-of-warranty serviceReturn for credit policy RMA numbersChapter contents Appendix A Compliance informationPSTN Regulatory ComplianceA Compliance information ComplianceChapter contents Appendix B SpecificationsVoice connectivity Voice processing signalling dependentData connectivity Fax and modem supportVoice routing-session router Voice signallingIP services Management Power Consumption 16W Operating temperature 32-104F 0-40CSystem PhysicalFactor G.SHDSL Daughter Card if applicableSpecs DSL ConnectionSysObjectID Identification of the SmartNode devices via SNMPSmartNode Model Table 13. SmartNode Models and their Unique sysObjectID Continued Chapter contents Appendix C CablingNote See section “Console port” on page 59 for console port pin-outs ConsoleIntroduction Ethernet EthernetFigure 12. Connecting an E1 PRI port to an NT1 E1 PRIFigure 13. E1 PRI port crossover cable C CablingFigure 14. Connecting a T1 PRI port to an NT device T1 PRIFigure 15. T1 PRI crossover cable C CablingChapter contents Appendix D Port pin-outsIntroduction Console portEthernet Note N/C means no internal electrical connectionG.SHDSL port PRI portSignal SignalChapter contents Appendix E SmartNode 4950-NCE factory configurationIntroduction IntroductionChapter contents Appendix F End user license agreementEnd User License Agreement 5. Warranty1. Definitions 2. Title7. Other licenses 6. Termination