Problem Corrective Action
Printing is compressed or
distorted. Clean the printhead and platen
roller.
Printing shadows or smears. Clean the printhead.
Lower the print contrast.
Change supplies to thermal direct
or thermal transfer.
Re-load the ribbon correctly.
Light printing. Change supplies to thermal direct
or thermal transfer.
Re-load the ribbon correctly.
Raise the print contrast.
Heavy printing. Clean the printhead.
Lower the print contrast.
Voids in printing. Clean the printhead.
Clean the platen roller.
Re-load the ribbon correctly.
"Check Ribbon" message
appears. Check for out of ribbon condition.
Replace ribbon.
Make sure the ribbon setting is
correct.
Ribbon jammed. Check ribbon path
and re-load the ribbon if necessary.
"Out of Paper" message
appears. Replace the supply roll, if it is empty.
Make sure supplies are loaded
correctly.
9406 Equipment Manual
5-2