1.Turn off the printer and open the cover and printhead assembly.

2.Remove the label roll and ribbon (when cleaning the printhead).

3.Press down on the exit cover tabs to open the exit cover on the front of the printer.

4.Clean the platen roller with a cloth moistened with water. Turn the platen roller with your finger and run the cloth across it. Make sure the platen roller is clean all the way around.

5.Moisten a cotton swab with isopropyl alcohol. Rub the cotton swab across the peel bar and remove any build-up.

Platen

Roller

6.Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab across the printhead and remove any build-up. You may need to use a printhead CLEAN-STRIP if the printhead is extremely dirty or you see streaks on the supply.

7.Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up.

Printhead

Supply

Sensor

Peel

Bar

8.Clean the build-up in the supply path.

9.Let the printer dry before you reload supplies.

10.Close the exit cover by pushing firmly on it. Both latches will click into place.

11.Close the cover and printhead assembly.

12.Turn on the printer.

13.Press Feed/Cut to position the supply under the printhead. Resend your format, batch, and check digit packets.

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Paxar Monarch 9825 manual Platen Roller