T R O U B L E S H O O T I N G 4

This chapter lists some of the common printer problems and their possible solutions. If these solutions do not work, call Service.

Problem

Solution

 

 

Printer will

Make sure the battery is fully charged.

not feed.

 

Make sure the supply cover is completely

 

 

closed.

 

 

 

Make sure the supply is loaded properly.

 

Run the printer diagnostic tests. Refer to

 

the System Administrator's Guide for

 

more information.

Printer will

Make sure the battery is fully charged.

not print.

 

Make sure the supply cover is completely

 

 

closed.

 

Clean the printhead.

 

 

 

Run the printhead diagnostics tests.

 

Refer to the System Administrator's Guide

 

for more information.

Print has

Make sure the battery is fully charged.

voids or is

 

Make sure the supply cover is completely

too light.

closed.

 

 

 

 

Make sure the supply is loaded properly.

 

Clean the printhead.

 

Run the printhead diagnostics tests.

 

Refer to the System Administrator's Guide

 

for more information.

Printer turns

Recharge the battery.

off while

 

Resend the format.

printing

 

The maximum black to white print ratio for

and/or the

display goes

each label/tag is 30%. Check your format

blank.

for unnecessary thick horizontal lines.

 

Troubleshooting 4-1

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Paxar Sierra Sport2 manual Troubleshooting