Pelican PSE1800/PSE2000 Premium Whole House Water Filter | |||||||
& Salt Free Water Softener/Conditioner Combo |
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Troubleshooting |
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Problem | Solution |
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Pressure is dropping off during the carbon wash. | Turn the water off and let the tank sit about 30 minutes | ||||||
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| to allow the carbon to settle down off of the basket | |||
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| inside the tank. |
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| If the pressure drops off again, let the system stand for | |||
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| 72 hours. There is air trapped in the carbon bed that | |||
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| needs to be released from the tank. After 72 hours have | |||
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| passed, continue the carbon wash by slowly turning the | |||
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| water supply back on. |
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Water leaking at the top of the tank around the head. | You may need to turn the head to tighten it. The tank | ||||||
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| head is | |||
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| head (just turn it snug). |
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The tank leans to one side or is not level. | If the tank is not level, lift the tank straight up 6 inches | ||||||
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| and tap it on the ground until the tank stands vertical. | |||
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| The bottom of the tank is round and the boot allows the | |||
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| tank to stand upright. |
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Unlevel |
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Tank |
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Boot |
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Unlevel Tank
Boot
Level
Tank
Unlevel Boot
Water inside the tank is gray. | This is normal with all carbon filters and this will slowly |
| fade away. The carbon inside the tank can still have air |
| pockets inside that when released, turn the water a little |
| gray with carbon dust. The carbon dust is harmless. |
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Water pressure is slowing. | It is recommended that the Sediment Filter be replaced |
| every |
| sediment present in the water supply. If the system has |
| been working properly and the pressure is slowing, it |
| may be time to change the Sediment Filter. Check the |
| Sediment Filter and replace if necessary. |
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Water appears grey or cloudy. | Water may appear grey or cloudy for the first seven to |
| ten days after installation due to extra carbon dust. |
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© 2013 Enviro Water Solutions, Inc. | www.pelicanwater.com |
3060 Performance Circle, Suite 2, DeLand, FL 32724 | (877) |
