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ScreenLogic Tips and FAQs

Use the following information to resolve general ScreenLogic operation issues.

ScreenLogic Technical Support Questions

Before contacting Pentair Water Technical Support, please note that Technical Support personnel can only assist with relevant questions regarding IntelliTouch ScreenLogic hardware and software. IntelliTouch ScreenLogic can only be used with the provided ScreenLogic PDA, Tablet, and in-wall Touch Screen devices. Technical support for non-supported devices is not available. Please consult your manufacturer documentation for other questions.

For Technical Support contact information, see page viii.

Note: If you purchased a PDA, In-wall touch screen, or Tablet, a CD-ROM is also included that contains the ScreenLogic PC interface for your Windows XP computer.

Why does the Configuration program say “Looking for Controller”?

If the Configuration program displays “Looking for controller,” for longer then 60 seconds when you start IntelliTouch ScreenLogic, this may indicate a communication problem somewhere in the system. If ScreenLogic has been previously working without a problem, try the following steps to resolve the problem:

1.Make sure your wireless ScreenLogic device (PDA and/or Tablet) are connected to the ScreenLogic wireless router. In most cases, the easiest way to re-establish a connection is to perform a cold boot of the ScreenLogic device:

a.PDA – Use the PDA stylus to push the reset button located on the back side of the PDA. The PDA reboot process takes approximately 30 seconds. If a wireless connection does still not exist, make sure that the wireless radio has not been disabled. Press the wireless enable/disable button to enable the wireless radio. See page 8 for more information about this button.

b.Wireless Tablet – Press the Suspend button located on the left-side of the Tablet for approximately 4 seconds. The Tablet reboot process will take approximately 20 seconds.

c.If step 1 does not fix this issue, go to step 2.

2.Locate your ScreenLogic Protocol Adapter and wireless router. Verify the wireless router Power LED in on. These two devices should be located near one another. Cycle the power to both of these devices. You can use a paper clip to reset the Protocol Adapter by pressing the recessed reset button. You can unplug and plug back in the wireless router to reset it.

3.Verify the wiring to the protocol adapter and IntelliTouch Load Center.

My ScreenLogic device stopped responding to inputs or is acting strangely.

Just like your computer sometimes requires a reboot to solve a problem, your ScreenLogic interface device may also require a periodic reboot.

a.PDA – Use the PDA stylus to push the reset button located on the back side of the PDA. The PDA reboot process takes approximately 15 seconds. If a wireless connection does still not exist, make sure that the wireless radio has not been disabled (refer to page 8 for the wireless enable/disable button)

b.In-wall Touch Screen – Press the four-way directional round button located on the lower right of the in-wall for approximately four seconds. The In-wall reboot process will take approximately 20 seconds.

c.Wireless Tablet – Press the Suspend button located on the left-side of the Tablet for approximately four seconds. The Tablet reboot process will take approximately 20 seconds.

IntelliTouch ScreenLogic User’s Guide

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Pentair Intellitouch ScreenLogic manual ScreenLogic Tips and FAQs, ScreenLogic Technical Support Questions
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Intellitouch ScreenLogic specifications

Pentair Intellitouch ScreenLogic is a cutting-edge control system designed for pool and spa automation, delivering enhanced convenience and efficiency for homeowners. This innovative system allows users to control and manage their swimming pool and spa features through a user-friendly interface, providing comprehensive management from both local and remote locations.

One of the standout features of Intellitouch ScreenLogic is its intuitive touchscreen interface. Users can easily navigate through various settings and functionalities, ensuring a hassle-free experience when adjusting pool temperatures, controlling lights, and managing water features. The interface is designed to be visually appealing and straightforward, accommodating both tech-savvy individuals and those who might find technology overwhelming.

The system's connectivity options are another significant advantage. Intellitouch ScreenLogic integrates seamlessly with a variety of devices, including smartphones and tablets, through the ScreenLogic2 app. This feature allows users to control their pool systems anytime, anywhere, providing unparalleled remote access. Whether you want to heat the spa before arriving home or change the lighting for an evening gathering, the app allows you to manage all aspects effortlessly.

Enhancing customization, Intellitouch ScreenLogic supports various automation options, which can be tailored to meet individual preferences. Homeowners can set schedules for cleaning systems, heating, and lighting, allowing for energy-efficient management. This automation not only adds convenience but also contributes to reducing energy consumption and operational costs.

Furthermore, Pentair's advanced technologies extend beyond simple controls. The system can monitor water quality and provide alerts regarding chemical levels, ensuring that pools remain safe and hygienic. Additionally, the integration of energy-efficient components, such as variable-speed pumps and LED lighting, optimizes energy use, leading to further savings.

In summary, Pentair Intellitouch ScreenLogic stands as a leading solution in pool and spa automation, boasting a user-friendly touchscreen interface, robust remote connectivity, customizable automation features, and advanced monitoring technologies. By investing in this innovative system, pool owners can enjoy enhanced convenience, efficiency, and peace of mind, making pool maintenance and enjoyment an effortless experience. Whether it’s managing day-to-day operations or ensuring the best conditions for swimming and relaxation, Intellitouch ScreenLogic is designed to elevate the experience of pool ownership.
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