9. Customer care and warranty

9.Customer care and warranty

9.1Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products.We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels

XVHGLQÁDWSDQHOPRQLWRUVDUHVRPHWLPHV unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty.This notice explains WKHGLIIHUHQWW\SHVRISL[HOGHIHFWVDQGGHÀQHV acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations

of pixel defects that are more noticeable than others.This policy is valid worldwide.

subpixel

pixel

Pixels and Sub pixels

A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.When all are dark, the three colored sub pixels together appear as a single

black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen in different ways.There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels that are always lit or 'on'.That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

-Red + Blue = Purple

-Red + Green = Yellow

-Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

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Philips 272P4 Customer care and warranty, Philips’ Flat Panel Monitors Pixel Defect Policy, Pixels and Sub pixels
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272P4 specifications

The Philips 272P4 is a premium 27-inch display that combines advanced technology and sleek design to cater to professionals and avid multimedia users. This monitor is renowned for its stunning image quality, boasting a resolution of 2560 x 1440 pixels. The high pixel density ensures that images are sharp, vibrant, and full of detail, allowing users to engage in tasks ranging from graphic design to gaming with ease. The screen features an IPS panel, which provides excellent color reproduction and wide viewing angles, making it ideal for collaborative work environments.

One of the standout features of the Philips 272P4 is its MultiView technology. This innovative feature allows users to connect multiple devices simultaneously and view them side by side on the same screen. Whether users are multitasking between a laptop and a desktop or simply want to keep an eye on different outputs, MultiView enhances productivity by eliminating the need for multiple monitors.

Additionally, the Philips 272P4 offers a wide color gamut that ensures images are true to life. With support for 99% of the Adobe RGB color space and 100% sRGB, professionals can rely on this monitor for accurate color representation, making it an excellent choice for photographers, designers, and video editors. The monitor also comes equipped with a SmartUniformity feature, which minimizes brightness variations across the screen, providing consistent and uniform color performance.

Ergonomics is another highlight of the Philips 272P4. The monitor features a height-adjustable stand, allowing users to customize the screen's position for optimal comfort. The tilt and swivel functionalities further enhance the user experience, promoting a healthy posture during long working hours.

For connectivity, the monitor doesn't disappoint. It includes multiple options such as DisplayPort, HDMI, and VGA, ensuring compatibility with a variety of devices. Furthermore, USB 3.0 ports enhance convenience by enabling fast data transfer and easy connection to peripherals.

In summary, the Philips 272P4 is a versatile and feature-rich monitor that excels in image quality, ergonomic design, and connectivity. Its combination of high resolution, exceptional color accuracy, and productivity-enhancing features makes it an ideal choice for professionals and anyone seeking to elevate their viewing experience. Whether for work or leisure, the Philips 272P4 stands out as a top-tier monitor, ready to meet the demands of today’s users.
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