10.Troubleshooting & FAQs

Image appears blurred, indistinct or too dark

‡ Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

‡ Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

‡ Always activate a moving screen saver program when you leave your monitor unattended.

‡ Always activate a periodic screen refresh application if your monitor will display unchanging static content.

‡ Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

‡ Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

‡ The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

‡ You can adjust “power on” light using the power LED Setup in OSD main Controls.

Audio problem

No sound

‡ Check if audio cable is connected to PC and monitor correctly.

‡ Ensure audio is not muted. Press OSD “Menu”, select “Audio” then “Mute”. Check it on “Off” position.

‡ Press “Volume” in OSD main control to adjust the volume.

USB problem

USB peripherals are not working

‡ Check if USB upstream cable is connected to your monitor correctly.

‡ Turn your monitor OFF and ON once again.You may need to install/reinstall USB drivers in your PC and ensure hub is active.

‡ Reconnect your USB peripherals.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

10.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

‡ Changed video graphic adapter to another one

‡ Updated video driver

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Philips 272P4 user manual SmartControl Premium FAQs, Image appears distorted.Text is fuzzy or blurred
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272P4 specifications

The Philips 272P4 is a premium 27-inch display that combines advanced technology and sleek design to cater to professionals and avid multimedia users. This monitor is renowned for its stunning image quality, boasting a resolution of 2560 x 1440 pixels. The high pixel density ensures that images are sharp, vibrant, and full of detail, allowing users to engage in tasks ranging from graphic design to gaming with ease. The screen features an IPS panel, which provides excellent color reproduction and wide viewing angles, making it ideal for collaborative work environments.

One of the standout features of the Philips 272P4 is its MultiView technology. This innovative feature allows users to connect multiple devices simultaneously and view them side by side on the same screen. Whether users are multitasking between a laptop and a desktop or simply want to keep an eye on different outputs, MultiView enhances productivity by eliminating the need for multiple monitors.

Additionally, the Philips 272P4 offers a wide color gamut that ensures images are true to life. With support for 99% of the Adobe RGB color space and 100% sRGB, professionals can rely on this monitor for accurate color representation, making it an excellent choice for photographers, designers, and video editors. The monitor also comes equipped with a SmartUniformity feature, which minimizes brightness variations across the screen, providing consistent and uniform color performance.

Ergonomics is another highlight of the Philips 272P4. The monitor features a height-adjustable stand, allowing users to customize the screen's position for optimal comfort. The tilt and swivel functionalities further enhance the user experience, promoting a healthy posture during long working hours.

For connectivity, the monitor doesn't disappoint. It includes multiple options such as DisplayPort, HDMI, and VGA, ensuring compatibility with a variety of devices. Furthermore, USB 3.0 ports enhance convenience by enabling fast data transfer and easy connection to peripherals.

In summary, the Philips 272P4 is a versatile and feature-rich monitor that excels in image quality, ergonomic design, and connectivity. Its combination of high resolution, exceptional color accuracy, and productivity-enhancing features makes it an ideal choice for professionals and anyone seeking to elevate their viewing experience. Whether for work or leisure, the Philips 272P4 stands out as a top-tier monitor, ready to meet the demands of today’s users.
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