Troubleshooting
The display doesn’t respond (or re- sponds slowly) to
The display responds more slowly at very low tempera- tures. This is normal and does
PROBLEM
The phone does not switch on
The display shows BLOCKED when you switch on
The network con- nection and recep- tion quality symbols are not displayed
SOLUTION
Remove and reinstall the bat- tery (see page 8). Then charge the phone until the battery icon has stopped flashing. Finally, unplug from the charger and try to switch the mobile on.
Somebody tried to use your phone but didn’t know the PIN code nor the unblocking code (PUK). Contact your service provider.
The network connection is lost. Either you are in a radio shad- ow (in a tunnel or between tall buildings) or you are outside the network coverage area. Try from another place or contact your network operator for as- sistance/information about the network.
key pushes
Your phone doesn’t go to idle screen
Your phone doesn’t display the phone numbers of incoming calls
You can’t send text messages
not affect the operation of the phone. Take the phone to a warmer place and try again.
In other cases please contact your phone supplier.
Press and hold e, or switch off the phone, check that the SIM card and the battery are in- stalled correctly, and switch it on again.
This feature is network and subscription dependent. If the network doesn’t send the caller’s number, the phone will display Call 1 instead. Contact your operator for detailed information on this subject.
Some networks don’t allow message exchanges with other networks. Contact your opera- tor for detailed information on this subject.
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