6 Troubleshooting

Contact us

If you cannot resolve your problem, refer to the FAQs for this TV at (http://www.philips.com/support).

If the problem remains unresolved, contact Philips Consumer Care in your country as listed in the leaflet accompanying your product.

Make a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.

Warning: Do not attempt to repair the TV yourself. This may cause severe injury, irreparable damage to your TV or void your warranty.

General TV issues

The TV does not switch on:

Disconnect the power cable from the power socket. Wait for one minute then reconnect it.

Check that the power cable is securely connected.

Check that the power switch on the bottom/back of the TV is switched on.

The TV does not respond to remote control or side controls when switched on The TV requires some time to start up. During this time, the TV will not respond to the remote control or side controls. This is normal behaviour.

The standby light on the TV blinks red: Disconnect the power cable from the power outlet. Wait until the TV cools down before reconnecting the power cable. If the blinking reoccurs, contact Philips Consumer Care.

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You forgot the code to unlock the child lock feature:

Enter ‘8888’.

The TV menu is in the wrong language:

Change the TV menu to your preferred language.

For more information, see Set up the TV > Change language settings > Menu language

(see "Menu language" on page 33).

When turning the TV on/off/to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is normal expansion and contraction of the TV as it cools down and warms up. This does not impact performance.

When the TV is in standby mode, a startup splash screen is displayed, then returns to standby mode:

This is normal behavior. The startup screen is displayed when the TV is disconnected from the mains and reconnected.

To switch on the TV from standby, press on the remote control or press any key on the side of the TV.

TV channel issues

Previously installed channels do not appear in the channel list:

Check that the correct channel list is selected.

No digital channels were found during the installation:

Check that the TV supports DVB-T, DVB-C or DVB-S in your country. See the listed countries on the back of the TV.

Picture issues

The TV is on, but there is no picture:

Check that the antenna is properly connected to the TV.

Check that the correct device is selected as the TV source.

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Philips 42PFL5405H, 40PFL6605H user manual Troubleshooting, Contact us, General TV issues, TV channel issues, Picture issues

32PFL5605H, 32PFL6605H, 40PFL5605H, 46PFL5605H, 40PFL5605K specifications

Philips has long been a prominent name in the television industry, known for its commitment to innovation and quality. Among its diverse lineup, the models 40PFL5805H, 42PFL5405H, 37PFL5405H, 40PFL6605H, and 52PFL5605H stand out for their impressive features and advanced technologies that cater to varying viewing preferences.

The Philips 40PFL5805H, for instance, is renowned for its vibrant HD picture quality. Sporting a 40-inch screen, it employs the Pixel Plus HD technology, which enhances image clarity by refining details and improving contrast. This model supports HDMI and USB connectivity, allowing users to easily connect their devices to streamline their multimedia experience.

The 42PFL5405H offers a slightly larger display, with its 42-inch screen providing an immersive viewing experience. It utilizes the Ambilight technology, which projects ambient light onto the wall surrounding the TV to create a more engaging and dynamic viewing environment. This model also features a built-in digital tuner, ensuring access to free-to-air TV channels without the need for additional equipment.

The 37PFL5405H, as a compact alternative, is ideal for smaller spaces while still delivering high-quality visuals. Its 37-inch screen is perfect for bedrooms or smaller living areas, and it also benefits from the same Ambilight feature, enhancing the ambiance and depth of the viewing experience. With its easy-to-navigate interface, users will find it convenient to explore the TV’s functionalities.

Moving onto the 40PFL6605H, this model distinguishes itself with a premium design and unparalleled performance. The integration of a full HD resolution guarantees sharp and vibrant images, making it suitable for movie and sports enthusiasts alike. Additionally, it features a variety of smart connectivity options, including Wi-Fi compatibility, making it easy for viewers to stream content from popular online platforms.

Finally, the 52PFL5605H brings a larger-than-life viewing experience with its 52-inch screen. This model is built for larger rooms and gatherings, supporting an extensive range of formats and resolutions. Like its counterparts, it incorporates advanced sound technologies, offering a cinema-like audio experience to match the stunning visuals.

Collectively, these Philips models emphasize not only high-quality visuals but also the integration of user-friendly technologies that enhance entertainment experiences at home. Each model presents a unique blend of features, catering to different preferences and room sizes, while continuing Philips' legacy of excellence in the television market.