2584.3 en.qxd
| Troubleshooting |
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Symptom | Possible cause/Remedy |
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No picture | < Verify if the supplied cables are connected properly. (The aerial cable to the |
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| TV, the other aerial to your recorder, the power cables, ..) |
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| < Verify if you selected the correct source. |
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| < Verify if the child lock has been switched off. |
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Poor picture | < Verify in the Manual installation menu if you have selected the correct TV |
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| system. |
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| < Verify if your TV or house aerial isn't located too close to loudspeakers, |
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| < Mountains or high buildings can cause double pictures or ghost images. |
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| Sometimes you can improve the picture quality by changing the direction of |
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| the aerial. |
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| < Is the picture or teletext unrecognisable or do you experience bad teletext |
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| reception ? Verify if you have entered the correct frequency, or fine tune the |
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| frequency for that specific channel or adjust the antenna direction if the problem |
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| isn’t solved by finetuning. See Installation,Analogue: manual installation, p. 27 |
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Poor colour | < Select Factory settings in the Installation menu. |
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| < Verify the connections between the optional equipment and the TV. |
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No sound | < Verify if the volume isn't at minimum. |
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| < Verify if the sound hasn't been muted with the ¬ key. |
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| Verify the connections between the optional equipment and the TV. |
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Sound and picture | < If it occurs occasionally, perhaps there is something wrong with the broadcasted |
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interruptions using | programme. |
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HDMI to HDMI | < If it occurs persistently, see the manual of your connected equipment to verify the |
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connection | necessary adjustments. |
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| < Alternatively, connect an extra audio cable (either an analogue or a digital audio |
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| cable) from your connected peripheral to your TV. |
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| Verify whether you selected the connected equipment in the Installation menu, |
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| Select your connections and also select the respective audio input in the same |
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| Connections menu. |
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| Note:An analogue audio cable must be linked to HDMI 2. |
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| < Limit the HDMI cable length to max 5 m. |
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| < Verify if the connected equipment is properly selected in the Installation menu, |
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| Connections, according to the connection you have made HDMI 1 or 2. |
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No sound when | < Verify whether you properly connected the audio cable to the DIGITAL AUDIO |
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using DVI to HDMI | IN connector of the TV. |
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connection | < Verify whether you selected the connected equipment in the Installation menu, |
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| Select your connections and if you linked it to HDMI 1 or 2 according to where |
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| you made the connection. |
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| Also verify if you selected digital audio in in the same Connections menu. |
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No digital channels | < Contact your dealer about Digital Video Broadcasting Terrestrial signal availability |
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| in your country. |
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No subtitles | < Under certain circumstances Digital text or interactive services may have priority |
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(UK ONLY) | over subtitles.This can result in the subtitles not automatically reappearing when |
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| leaving Digital text or interactive services on a channel which is broadcasting |
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| subtitles. In these cases subtitles can be initialised, either by toggling the OPTION |
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| or the MENU key on the remote control or by changing channel. |
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