10 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of this unit.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this DVD player, check the following points before requesting service. If the problem remains unsolved, register your product and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of your DVD player. The model number and serial number are on the back or bottom of your DVD player. Write the numbers here:

Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this DVD player do not work.

Disconnect this DVD player from the power outlet for a few minutes, then connect again.

Picture

No picture.

See TV manual for correct video input channel selection. Change the TV channel until you see the DVD screen.

If this happens when you turn on the progressive scan setting or change the TV system setting, you have to switch to its default mode:

1.Press Z to open the disc compartment.

2.Press the numeric button ‘1’ (for progressive scan) or the numeric button ‘3’ (for TV System).

Sound

No sound.

Ensure that the audio cables are connected and the connected device is turned on to the correct input source.

No sound during DivX movies play.

The audio codec may not be supported by this DVD player.

Play

DivX video les cannot be played.

Ensure that the DivX video le is complete.

Ensure that the le name extension is correct.

The aspect ratio of the screen is not aligned with the TV display setting.

• The aspect ratio is xed on the DVD.

DivX subtitle are not displayed correctly.

Ensure that the subtitle le name is the same as the movie le name.

Select the correct character set.

1.Press SETUP.

2.Select [ Preferences ] > [ DivX Subtitle ] in the menu.

3.Select the character set that supports the subtitle.

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Philips DVP3356X/94 user manual Troubleshooting, Picture, Sound, Play, No picture

DVP3356X, DVP3356, DVP3356X/94 specifications

The Philips DVP3356X/94, along with its counterparts DVP3356 and DVP3356X, stands out as a versatile DVD player that caters to the needs of modern multimedia enthusiasts. This player is a part of Philips' renowned lineup, celebrated for bringing innovative technology to the home entertainment experience.

One of the main features of the DVP3356X/94 is its compatibility with various disc formats. It supports DVD video, DVD+R/RW, DVD-R/RW, CD, CD-R/RW formats, and is also capable of playing JPEG photos from CD-R/RW discs. This broad compatibility ensures that users can enjoy their video and audio collections without the hassle of switching devices or formats.

The DVP3356X/94 utilizes progressive scan technology, which provides a significant advantage in picture quality. This technology enhances the clarity and sharpness of images, allowing viewers to enjoy a superior viewing experience, especially on high-definition television sets. Progressive scan reduces flicker and delivers a more detailed image compared to interlaced video, making it ideal for a more immersive experience.

Additionally, this DVD player is equipped with a built-in MPEG-2 decoder, allowing it to handle various video formats and bitrates smoothly. It also features virtual surround sound technology, which allows users to enjoy an enriched audio experience, simulating multi-channel sound environments right from the DVD player without needing additional speakers.

Ease of use is a hallmark of the Philips DVP3356X/94, featuring an intuitive interface and remote control for seamless navigation through menus and options. The player is also designed with HDMI output, facilitating straightforward connectivity with HD televisions for enhanced video and audio quality.

In terms of design, the DVP3356X/94 embodies a sleek and modern aesthetic, easily fitting into any home entertainment system. Its compact size ensures it won't take up much space, while still delivering a powerful performance.

Overall, the Philips DVP3356X/94, along with the DVP3356 and DVP3356X models, offers an excellent combination of performance, compatibility, and user-friendly features. Whether it's for casual viewing or serious movie nights, this DVD player caters to various entertainment needs, making it a worthy addition to any home.