BeforeTips

Calling Service

 

 

 

 

 

Symptoms

 

Items to Check and Actions to follow

 

 

 

 

 

 

“Ghost” or

 

This may be caused by obstruction to the antenna due to high rise buildings or hills.

 

double images

 

Using a highly directional antenna may improve the picture.

 

 

 

 

 

 

No power

 

Check that the TV’s AC power cord is plugged into the mains socket.

 

 

 

• Unplug the television, wait for 60 seconds.

 

 

 

 

The re-insert plug into the mains socket and turn on the television again.

 

 

 

 

 

 

No picture

 

Check antenna connections at the bottom of the TV to see if it properly connected

 

 

 

 

to the TV.

 

 

 

Possible broadcast station trouble. Try another channel.

 

 

 

Adjust the contrast and brightness settings. Try another auto picture setting.

 

 

 

Check the Closed Captions control. Some TEXT modes could block the screen.

 

 

 

Switch your HDMI-source to a correct display mode.

 

 

 

 

 

No picture and

Your TV has a protective mode in case there is too much heat build-up.

 

power switched on

 

Check the clearance around the vents of the device to be certain there are no

 

 

 

 

blocking walls or cabinets which would limit the air flow.

 

 

 

 

 

 

No sound

 

Increase the VOLUME.

 

 

 

Check that the TV is not muted, press the MUTE button on the remote control.

 

 

 

• When no signal is detected, the TV automatically switches off the sound.

 

 

 

 

This is proper operation and does not indicate a malfunction.

 

 

 

 

 

Good sound but

Adjust the contrast, color, tint and brightness setting.

 

poor color or

 

Try another auto picture setting.

 

no picture

 

 

 

 

 

 

 

 

Poor picture

Check the HDMI connection.

 

 

 

 

 

Snowish picture

Check the antenna connection.

 

and noise

 

 

 

 

Television not

Check whether the batteries are working. Replace if necessary.

 

responding to

Clean the remote control sensor lens on the monitor.

 

remote control

Operating range between TV and the remote control should not be > 240”.

 

 

 

You can still use the buttons on top or the right side of your TV.

 

 

 

Check if the remote control is in the correct mode.

 

 

 

 

 

 

Control of

 

The infrared signals of the screen may influence the reception sensibility of

 

accessory devices

 

other peripherals.

 

 

 

 

Solution: replace the batteries of the remote control of other devices.

 

 

 

 

E.g. keep away a wireless headphone from within a radius of 50”.

 

 

 

 

No stable or not

Check if you have selected the correct VGA mode in your PC.

 

synchronized VGA

 

 

 

picture

 

 

 

 

 

 

 

 

 

 

 

 

Standby

 

Your TV consumes energy in the standby mode. Energy consumption contributes

 

 

 

to air and water pollution. Power consumption: 2 W.

 

 

 

 

Miscellaneous

See Extras, Specifications on this CD.

 

 

 

 

 

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Philips Flat TV manual Calling Service, Check if you have selected the correct VGA mode in your PC