English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service center.
Problem |
| Solution | |
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| No power. | – | Check if the AC power cord is properly |
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| connected. |
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| “UNREADABLE DISC” is displayed. | – | Check if the disc is inserted upside down. |
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| – Wait until the moisture condensed at the lens | |
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| has cleared. |
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| – Replace or clean the disc, see “Maintenance”. | |
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| – Use a readable disc or correctly recorded format | |
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| No picture. | – | Select the appropriate video input mode on the |
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| TV set. |
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| – Check if the TV set is switched on. | |
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| – Check the video connection. | |
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| – Check if the system is securely connected. | |
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| Distorted or poor picture. | – | Sometimes a slight picture distortion may appear. |
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| This is not a malfunction. |
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| – | Clean the disc. |
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| – Connect the system to the | |
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| TV set. |
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| The aspect ratio of the screen | – | The aspect ratio is fixed on the DVD disc. |
| cannot be changed even though | – | The aspect ratio may not be changed for some |
| you have set the TV shape. |
| TV systems. |
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| The DVD player does not | – | Insert a readable disc.The |
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| be finalised. |
| start playback. | – | Check the disc type, color system and region |
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| code. |
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| – | Clean the disc. |
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| – Place the disc with the playback side down. | |
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| – Press SETUP key to turn off the setup menu. | |
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| – Cancel the parental control rating function or | |
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| change the rating level. |
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| – Moisture has condensed inside the system. | |
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| Remove the disc and leave the system turned on |
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| for about an hour. |
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| The system does not respond | – | Disconnect the power plug from the jack, and |
| when the buttons are pressed. |
| insert again. |
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| The language for the sound or | – | |
| subtitle cannot be changed when |
| on the DVD. |
| playing a DVD. | – | Changing the language for the sound or subtitle is |
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| prohibited on the DVD. |
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| No image is output when a | – | Make sure the component is connected correctly. |
| function is selected. | – | Press the correct function button for the input |
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| source. |
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