Paper jam

When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following message appears:

PAPER JAM

EXTERNAL TRAY

1Open the paper jam cover located at the back of the machine.

2Remove the jammed sheet of paper and close the cover.

3Open and close the front cover.

The printer starts again automatically.

The fusion unit can reach a very high temperature during the operation. To prevent any harm, do

CAUTION not touch this area. For details, refer to Positions of Safety labels on the machine, page 3.

In case of paper jam, the following message appears:

PAPER JAM

REMOVE TONER

1Remove the toner cartridge and check if a sheet is jammed.

2Remove the sheet of paper which causes the paper jam.

3Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.

4Check that the paper sheets in the paper tray are correctly placed.

5Replace the paper tray in the machine.

LFF6020

PC printing issues

Maintenance-

• the problem encountered during printing.

This section details how the machine handles a print

 

request after having encountered an issue (paper jam,

 

connection loss, etc.).

 

 

 

Refer to the sections below to know if the printing of your

 

document will resume or will be cancelled, depending on:

 

• the connection to the PC,

 

PC printing via USB connection

9

 

Issue encountered

 

Print request handling

 

 

 

 

 

 

 

 

 

Once the problem is resolved,

 

Paper empty

 

printing resumes from the first

 

 

 

non-printed page.

 

 

 

 

 

No paper feed

 

Once the problem is resolved,

 

 

 

printing resumes from the first

 

Paper jam

 

 

 

non-printed page.

 

 

 

Exception: If the document

 

 

 

 

Paper format problem

 

was to be printed in manual

 

 

duplex mode, the printing of

 

 

 

the document is cancelled.

 

 

 

 

 

 

 

The printing of the active

 

 

 

document is cancelled.

 

Toner empty

 

Documents waiting to be

 

 

printed, however, will print

 

 

 

 

 

 

after the toner cartridge is

 

 

 

replaced.

 

 

 

 

 

 

 

The machine switches to idle

 

 

 

mode after a timeout (30

 

 

 

seconds by default).

 

Pause requested

 

The printing of the active

 

from the spooler

 

document is cancelled.

 

 

 

Documents waiting to be

 

 

 

printed, however, will be

 

 

 

printed.

 

 

 

 

 

 

 

Once the problem is resolved,

 

 

 

the printing of the document

 

Loss of USB

 

restarts from the beginning,

 

connection

 

regardless of the number of

 

 

 

pages already printed before

 

 

 

the connection loss.

 

 

 

 

 

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Philips LFF 6020 Paper jam, PC printing issues, PC printing via USB connection, Issue encountered Print request handling