Before requesting service
| If the SACD player appears to be faulty, consult this checklist first. You |
| may have overlooked something simple. |
| Under no circumstances may you attempt to repair the system yourself; |
| this will invalidate the warranty. |
| Look for the specific symptom(s). Then perform only the actions listed |
| to remedy the specific symptom(s). |
Symptom | Remedy |
No power | Check to ensure that both plugs of the power cord are properly connected. |
| Check whether there is power at the AC outlet by plugging in another |
| appliance. |
No sound | Check audio connections. |
| If using a HiFi amplifier, try another sound source. |
| |
Distorted sound from HiFi amplifier | Check to make sure that no audio connections are made to the |
| amplifier's phono input. |
Disc will not play | Make sure the disc label is facing upward. |
| Clean the disc. |
| Check whether the disc is defective by trying another disc. |
No picture | Check to make sure that the TV is switched on. |
| Check the video connection. |
Distorted picture | Check the disc for fingerprints and clean with a soft cloth, wiping from |
| the center to the edge. |
| Sometimes a small amount of picture distortion may appear. This is not |
| a malfunction. |
Completely distorted picture |
|
with player menu | The NTSC/PAL switch may be in the wrong status. Press the 9 STOP |
| and T NEXT keys simultaneously and keep them pressed while you |
| turn the player ON. |
No color in picture with player menu | The NTSC/PAL switch may be in the wrong status. Press the 9 STOP |
| and T NEXT keys simultaneously and keep them pressed while you |
| turn the player ON. |
No return to |
|
when disc is removed | Reset by switching the player off, then on again. |
| Check to see if the program requires another disc to be loaded. |
The player does not respond to |
|
the remote control | Aim the remote control directly at the sensor on the front of the |
| player. Avoid all obstacles that may interfere with the signal's path. |
| Inspect or replace the batteries. |
| Check device code setting. See the section ‘Remote control device code’. |
Distorted or |
|
with DVD or Video CD disc | Use only discs that match the TV system for the TV set being used |
| (PAL/NTSC). |
No audio at digital output | Check the digital connections. |
| Check the settings menu to make sure that the digital output is set to on. |
| Check to ensure that the audio format of the selected audio language |
| matches your receiver's capabilities. |
Buttons do not work | Reset by switching the player OFF then ON again |
English
BEFORE REQUESTING SERVICE 37