9Frequently asked questions

section, you can get support at www.philips.com/AVENT or contact the Philips Consumer Care Center in your country.

Problems

Possible causes

Solutions

My parent/baby unit will not

The unit is not connected to the

Connect the unit to a power

switch on.

power supply.

supply.

 

The battery is empty.

Replace the battery and make

 

 

sure that it is correctly inserted.

My baby unit will not switch on.

The unit is not connected to a

Connect the unit to a power

 

power supply.

supply.

I cannot establish a connection.

The units are out of range.

Move the units closer (see

The parent unit beeps and the a

 

"Operating range" )

"NOT LINKED! CAMx OUT OF

 

 

 

 

 

 

Parent and baby units are too far

Move the parent unit at least

 

apart.

1.5 metres/ 5 feet away from

 

 

the baby unit.

 

The baby unit is switched off.

Switch on the baby unit.

I get interference. I can only hear

The units are out of range.

Move the units closer.

intermittently.

 

 

 

The parent unit picks up signals

Move the parent unit away

 

from other appliances or baby

from other 2.4GHz wireless

 

monitors.

appliances such as telephones.

I cannot hear anything through

The volume of parent unit is set

Increase the volume of the

my parent unit.

too low or it is on mute.

parent unit.

 

The units are out of range.

Move the units closer.

 

You have switched on the

When it is activated, the video

 

automatic voice activation.

is displayed on when the baby

 

 

unit picks up a sound. As long

 

 

as no sound is detected, the

 

 

video display is off to save

 

 

power.

 

The voice activation sensitivity is

Increase the voice activation

 

set too low.

sensitivity.

My range is less than 150 metres/

Environmental obstructions may

Move the units closer.

490 feet.

be affecting your range.

 

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Image 19
Philips SCD609 Connect the unit to a power, Switch on Power supply Supply Battery is empty, Not LINKED! CAMx OUT, Apart