TroubleshootingEN

Problem

 

 

Causes

Solution

The handset displays “not

• The procedure to add a

Try again by disconnecting and

available”

 

 

 

handset has failed

 

connecting the base station

 

 

 

 

 

 

power supply and follow the

 

 

 

 

 

 

procedure to register a handset

 

 

 

 

 

 

(see page 51)

 

 

 

 

 

• Remove and place back the

 

 

 

 

 

 

handset batteries

• when attempting to add

Maximum number of handsets

• Unregister a handset so as to

another handset

to

the

 

(6) has been reached

 

register the new handset

base station

 

 

 

 

 

 

• when using a handset

 

Base station is already busy

Wait until it is available

 

 

with another handset

 

 

 

 

 

 

 

 

 

 

 

 

 

Noise interference

on

your

Your SE735 base station or mains

Move the power pack or base

radio or television

 

 

power pack are too close to

station as far away as possible

 

 

 

electrical appliances

 

 

 

 

 

Caller Line Identification (CLI)

The service is not activated

Check your subscription with your

service does not work

 

 

 

network operator

 

 

 

 

 

No ring tone

 

 

The ring tone is deactivated

Increase the volume

 

 

 

A phonebook entry cannot

The phonebook is full

Delete an entry to free memory

be stored

 

 

 

 

 

 

 

 

 

 

 

 

Cannot receive new SMS

 

SMS storage space is full

Delete old SMS

 

 

 

Wrong SMS settings

• Check your SMS settings (see

 

 

 

 

 

 

page 38)

 

 

 

 

 

Cannot send or receive new

The outgoing or incoming SMS

See "SMS settings" on page 38

SMS

 

 

 

center numbers are not set or

 

 

 

 

 

 

are wrong

 

 

 

 

 

You have no subscription

Contact your provider for more

 

 

 

 

 

 

information

 

 

 

Another SMS-enabled phone is

• Deactivate the SMS reception

 

 

 

 

also on your line

 

mode on one of the device

 

 

 

There is a problem of compati-

Contact your provider for more

 

 

 

 

bility between operators

 

information

 

 

 

The identity is withheld

• Show identity (see "Withhold

 

 

 

 

 

 

ID" on page 57)

 

 

 

 

Downloaded melodies

 

Some or all instruments are not

Use the MIDI converter available

cannot be heard or sounds

available on the phone

on the PC software

bad

 

 

 

 

 

 

 

 

 

 

Download speed is slow or

Download speed will reduce if

Remove the connection to the

fails with an error message

 

connected through a USB hub

USB hub and connect the phone

when the phone is connected

Compatibility problem between

directly to the USB port of your

to a USB hub.

 

 

PC.

 

 

 

the hub and the phone

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

67

Page 67
Image 67
Philips SE735 manual TroubleshootingEN, Sms