TroubleshootingEN
Problem |
|
| Causes | Solution | ||
The handset displays “not | • The procedure to add a | • | Try again by disconnecting and | |||
available” |
|
|
| handset has failed |
| connecting the base station |
|
|
|
|
|
| power supply and follow the |
|
|
|
|
|
| procedure to register a handset |
|
|
|
|
|
| (see page 51) |
|
|
|
|
| • Remove and place back the | |
|
|
|
|
|
| handset batteries |
• when attempting to add | • | Maximum number of handsets | • Unregister a handset so as to | |||
another handset | to | the |
| (6) has been reached |
| register the new handset |
base station |
|
|
|
|
|
|
• when using a handset |
| • | Base station is already busy | • | Wait until it is available | |
|
| with another handset |
|
| ||
|
|
|
|
|
| |
|
|
|
|
| ||
Noise interference | on | your | Your SE735 base station or mains | Move the power pack or base | ||
radio or television |
|
| power pack are too close to | station as far away as possible | ||
|
|
| electrical appliances |
|
| |
|
|
| ||||
Caller Line Identification (CLI) | The service is not activated | Check your subscription with your | ||||
service does not work |
|
|
| network operator | ||
|
|
|
|
| ||
No ring tone |
|
| The ring tone is deactivated | Increase the volume | ||
|
|
| ||||
A phonebook entry cannot | The phonebook is full | Delete an entry to free memory | ||||
be stored |
|
|
|
|
|
|
|
|
|
|
|
| |
Cannot receive new SMS |
| • | SMS storage space is full | • | Delete old SMS | |
|
|
| • | Wrong SMS settings | • Check your SMS settings (see | |
|
|
|
|
|
| page 38) |
|
|
|
|
| ||
Cannot send or receive new | • | The outgoing or incoming SMS | • | See "SMS settings" on page 38 | ||
SMS |
|
|
| center numbers are not set or |
|
|
|
|
|
| are wrong |
|
|
|
|
| • | You have no subscription | • | Contact your provider for more |
|
|
|
|
|
| information |
|
|
| • | Another | • Deactivate the SMS reception | |
|
|
|
| also on your line |
| mode on one of the device |
|
|
| • | There is a problem of compati- | • | Contact your provider for more |
|
|
|
| bility between operators |
| information |
|
|
| • | The identity is withheld | • Show identity (see "Withhold | |
|
|
|
|
|
| ID" on page 57) |
|
|
|
| |||
Downloaded melodies |
| Some or all instruments are not | Use the MIDI converter available | |||
cannot be heard or sounds | available on the phone | on the PC software | ||||
bad |
|
|
|
|
|
|
|
|
|
| |||
Download speed is slow or | • | Download speed will reduce if | Remove the connection to the | |||
fails with an error message |
| connected through a USB hub | USB hub and connect the phone | |||
when the phone is connected | • | Compatibility problem between | directly to the USB port of your | |||
to a USB hub. |
|
| PC. | |||
|
|
| the hub and the phone | |||
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
| 67 |