24SRM7500 - Instructions for Use
Support
Troubleshooting
Preparing your PC
Problem |
| Cause |
| Solution |
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I cannot install | You need | The software needs to be installed | ||||
MediaControl | administrator | by an administrator account. Once | ||||
Software | rights to install the | the software is installed, all | ||||
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| software. | accounts can use the remote. | |||
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The MediaControl | The PC is not | ■ If the RF Settings option is | ||||
icon is orange: | configured to | not available in the Setup | ||||
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| connect to the | menu, press |
| on your | |
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| remote. | SRM7500 to |
| the wizard | |
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| start | ||||
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| and follow the onscreen | ||
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| instructions. |
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| ■ If the RF Settings option is | ||
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| available in the Setup menu, | ||
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| reconnect the remote to | ||
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| the PC. Refer to chapter | ||
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| ‘Reconnect to PC’ on page 19. | ||
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Configuring the SRM7500
Problem |
| Cause |
| Solution |
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‘No PC found’ | Your remote is not | Move closer, up to 3 feet (1m) of | ||||
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| close enough within | the PC and press |
| to try | |
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| range of the PC. | again. |
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‘Cannot connect to | Your PC is not | Reconnect the remote to the PC. | ||||
PC’ appears on the | configured to | Refer to chapter ‘Reconnect to PC’ | ||||
SRM7500 screen. | connect to the | on page 19. |
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| remote. |
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© 2007 - Philips Innovative Applications, Interleuvenlaan | SRM7500 - Instructions for Use |
